Job Location: Pune
Position Summary
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The Operations Analyst I will be assigned ownership of a specific piece of a project and will need to prepare, process and perform quality control on electronic data to provide quality results to our clients while meeting time sensitive deadlines. If you are looking to start a career in an ever-growing industry, then this could be a great opportunity for you
Essential Job Responsibilities
The Operations Analyst is responsible for the following:
- General –
- Learn our proprietary software (NUIX, Relativity) and become knowledgeable with established processes and workflows
- Communicate project status and updates effectively with all levels of the company
- Resolve or elevate issues that arise during data processing
- Quality Process Alignment –
- Ensuring work is of the highest quality, in compliance with the Company s set quality standards
- Investigate errors, anomalies, and other problems for identification and future prevention
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Requirements for the role include:
- Self-driven and motivated individual
- Ability to use critical thinking and troubleshooting skills to effectively identify solutions to non-standard requests and issue resolution
- Ability to coordinate multiple projects simultaneously and adapt to changing requirements and priorities
- Experience processing data in an Electronic Discovery environment
- Strong Microsoft Office skills
- Exceptional attention to detail
- Ability to effectively work independently and as part of a team
- Ability to conduct self in a professional manner when found in stressful situations and still uphold core responsibilities as outlined in said situations
Preferred Requirements/Certifications
- Experience with Windows Operating System is preferred.
- Experience with Microsoft Outlook and other Office applications is preferred.
- Knowledge of litigation support applications such as IPRO, Nuix, LAW, Relativity, Concordance, etc. a plus
Knowledge, Skills, and Abilities
- Experience working under tight deadlines in a fast-paced technical environment is strongly preferred
- Demonstrates a sense of urgency, initiative and ownership
- Efficient work-style with an eye for continual process improvement
- Excellent communication skills (written and verbal)
- Strong organizational skills and an extreme attention to detail is required
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