HomeData Science JobsTravelex Corporate | Hiring | Jr EUC Analyst | BigDataKB.com | 07-04-2022

Travelex Corporate | Hiring | Jr EUC Analyst | BigDataKB.com | 07-04-2022

Job Location: Mumbai

Key Technical expectations

  • Provide EUC support for in house and remote users (Level 1 2)
  • Knowledge of Microsoft Client Operating systems such as Win 10, Win 7, WIN XP,
  • Install new / rebuild existing systems and configure hardware, operating systems, Printer peripherals.
  • Vendors coordination for hardware related system problems
  • Maintain Asset Inventory of all IT hardware s.
  • Maintain Support Services as per SLAs defined and maintain proper documentation.
  • Managing and updating Anti-virus client on EUC devices
  • Coordinate with vendors for hardware or software problems or defective products for service.
  • Develop and maintain installation and configuration procedures.

Communication

  • Excellent written and oral communication skills
  • Excellent listening and interpersonal skills
  • Logical thinking and efficient
  • Keen attention to detail
  • Ability to conduct research into systems issues and products as required
  • Ability to communicate ideas in both technical and user-friendly language
  • Establish communication channel with relevant stakeholders

General

  • Undertakes any necessary training associated with the duties of the post and participates in training and development procedures
  • Maintains confidentiality and observes data protection guidelines
  • Carries out any other reasonable duties commensurate with their capability.
  • Rotational Shifts (18*5)

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