Job Location: Plymouth, MN
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You’ll Also Have Access To
- Career development with an international company where you can grow the career you dream of.
- Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
- An excellent retirement savings plan with high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit – an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position works out of our Plymouth, MN location in the Electrophysiology division. In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.
As the Product/Postmarket Surveillance (PS) Data Analyst I , you’ll be responsible for trending product complaints and medical device reports utilizing data that resides in the complaint handling database for all product lines of CATD. This will include detailed data reports (e.g. graphs, charts, tables) prepared for routine monthly and quarterly trending, senior management reviews, ad-hoc requests, and cross-functional requests as needed (e.g. Regulatory, Quality Engineering, R&D). The PS Data Analyst I will establish and maintain complex reporting formulas and templates using reporting tools such as Excel and other CATD databases (e.g. sales data, Business Objects). This person will support CATD PS complaint activities and collaborate with members of the PS team and cross-functional groups while adhering to divisional and company policies for data security.
What You’ll Work On
- Prepare monthly, quarterly, semi-annual, or ad-hoc trending reports on CATD product complaints at all levels of detail (e.g. product level, country, user level)
- Be vigilant of unusual trends related to product complaints and communicate them to management
- Provide input and support of complaint coding activities for accuracy in trending
- Ensure complaint database is maintained to enabling consistent and retrievable data
- Provide complaint database training on reporting to CATD employees, as appropriate
- Support internal and external inspections by preparing relevant reports
- Represent PS by collaborating with other team members, and departments needing product complaint information
- Provide guidance on various complaint trending methods/improvements to management
- Maintain appropriate confidentiality when performing trending and providing reports to other individuals or groups
- Monitor and report abnormal product trends to department management
- Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
- Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
Required Qualifications
- 0-3 years relevant experience
- Bachelor’s Degree or an equivalent combination of education and work experience
- Strong MS Excel skills; associated reporting formulas, as well as various databases or programs used in the collection and extraction of data (e.g. Business Objects)
- Strong written and oral communication skills are required.
Preferred Qualifications
- Experience with MS SQL Server, EtQ, or SAP Enterprise Software, a plus.
- Medical Device experience preferred.
Apply Now
- Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
Learn more about our benefits that add real value to your life to help you live fully: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
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