Job Location: Gurgaon/Gurugram
Accenture Applied Intelligence helps clients to use analytics and artificial intelligence to drive actionable insights at scale. Accenture Applied Intelligence applies sophisticated algorithms data engineering and visualization to extract business insights and help clients turn those insights into actions that drive tangible outcomes – to improve their performance and disrupt their markets. With deep industry and technical experience Accenture Applied Intelligence provides services and solutions that include but are not limited to analytics-as-a-service through the Accenture Insights Platform continuous intelligent security machine learning and IoT Analytics.
Key Responsibilities:
We are looking for an industry professional who has both wide exposure across multiple CMT areas and at the same time depth in at least a few areas. He or she should be strong in analytics fundamentals and should have good hands on experience working with the following:
• Ability to work with large data sets and present conclusions to key stakeholders
• Excellent communication and management skills.
• Exposure to building offering assets point of views is highly desirable
• Develop a clear understanding of client’s business issue to inform the best approach to the problem.
• Track down and read all previous information on the problem or issue in question. Explore obvious and known avenues thoroughly. Ask a series of probing questions to get to the root of a problem.
• Adopt a clear and systematic approach to complex issues .i.e. A leads to B leads to C.. Analyze relationships between several parts of a problem or situation. Anticipate obstacles and identify a critical path for a project
• Deliver products and services that empower clients to implement effective solutions. Makes specific changes and improvements to processes or own work to achieve more. Work with other team members and make deliberate efforts to keep others up to date.
• Support monitor and manage all aspects of daily activities with o Audience Segmentation o Attrition or Cross-Sell or Upsell Propensity Models o Root-cause analysis
• Establish a consistent and collaborative presence with clients and act as the primary point of contact for assigned clients; escalate track and solve client issues.
• Any exposure to Telco Networks domain customer care field force product lifecycle management etc. is an added advantage
• Experience in Agile or Scrum way of working is highly desired
• Comfort across variety of projects is highly desired from long term delivery roles to more strategy projects
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