- 7+ years of professional experience in business analytics
- 2+ years of successful business analytics team management experience, including employee development, performance management, and delivering results
- MS in Math, Statistics, Data Science, Data Analytics, Information Systems, Finance or related field or a BA/BS in a related field
- Experience in SQL, ETL development, data visualization
- Experience in managing analytical projects end-to-end
- Experience interpreting and communicating analytics, performing root cause analysis to uncover issues using data and reports
- Good verbal and written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
- Adept process/project management skills and ability to make right prioritization decisions
- Ability to distill informal customer requirements into problem definitions, dealing with ambiguity and competing objectives
Job summary
Amazon’s Selection Monitoring team is responsible for making the biggest catalog on the planet even bigger. We build software to find products not already sold on Amazon and algorithmically add them to the Amazon catalog. We work on building state-of-the-art information retrieval infrastructure, extracting structured-data from unstructured-content, automatic item classification, storage systems to hold the massive catalog and distributed systems of cloud-scale. We apply parallel processing and machine learning algorithms to evaluate millions of products every day and to identify and prioritize new additions to Amazon’s selection efficiently. We constantly stretch the boundaries of cloud-scale distributed systems, elastic computing, and big data to tackle business challenges at Amazon scale. If you are customer obsessed, driven, tenacious and analytical, you will have fun solving our business problems of unprecedented scale. You will develop deep technical expertise and learn designing large scale distributed, service-oriented systems. Come join us in our journey to make everything – and yes, we do mean *everything* – that anyone wants to buy, available on Amazon!
We are looking for a Manager, Business Analysis to lead a talented team of Business Analysts in Amazon’s Selection Monitoring team. Your mission will be to expand and improve Amazon’s selection catalog. You will do this by creating business analytics solutions – data pipelines, tables, reports and analyses for Selection Expansion team and our stakeholders. You will have the resources and tools to help you deliver this mission – support from partner teams like Engineering/Data Science/Product/Program, rich datasets and tools like AWS Redshift and QuickSight. You will need to balance long-term thinking with short-term actions. You will be comfortable navigating an ambiguous environment, know how to confirm and reconfirm assumptions, and be able to harmonize disparate points of view.
This role requires an individual with good team leadership skills, analytical & technical experience (business intelligence tools and SQL), and the ability to work across the organization to drive business outcomes. The role requires interpersonal and communication skills, a keen attention to detail, ability to work in a fast-paced environment, independence and entrepreneurial ability to work with minimal direction and rapid prototyping. The person should be comfortable working with business leaders at all levels, including senior management.
Key job responsibilities
- Develop strategy/analytics roadmap and self-service reporting capabilities
- Manage and execute entire projects or components of large projects from start to finish including project management, data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations
- Partner with data scientists, data engineers, product managers and program managers, to build and productionize reporting solutions; perform analysis to identify the root cause of issues and generate actionable insights to guide appropriate solution
- Engage stakeholders in constructive dialogues to convert business problems into logic problems that can be solved with data, statistics, and scripting
- Influence the decisions of stakeholders through effective verbal and written communication and logical reasoning.
- Mentor junior team members by coaching them on the analytics lifecycle, including identifying the optimal analytical method, building and automating the solution, and generating insights from the results
- Build internal and customer-facing dashboards to provide metrics and publish insights and bridges on daily, weekly, monthly, and quarterly KPIs.
- Develop solutions that utilize the highest standards of analytical rigor and data integrity
- Manage numerous requests concurrently and strategically, prioritizing when necessary.
- 5+ years of experience with data analysis, reporting, and predictive modeling
- Experience in business analysis as a change leader providing strategic research, recommendations, and implementation in both business and technical roles
- Familiarity with Amazon’s cloud infrastructure including EC2, S3 and Redshift
- Experience with Python or other relevant scripting language
- Experience with relational database design and architecture
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