Job Location: Chicago, IL
Opportunity at a Glance
The Analyst, Business Systems and Analytics delivers reporting with business/operational insights (i.e., business intelligence) and/or provides business system capability that ensures ISS provides exceptional services to ATGE. Leverages resources to provide ISS colleagues and stakeholders with data, information and insight presented in a way that enables informed decision making. The Analyst, Business Systems and Analytics builds, maintains, and improves ISS business systems and/or analytical tools. Collaborates with internal and ATGE stakeholders including IT/Product Development and institutions, and delivers on work projects to ensure compliance, efficiency and effective delivery of ISS business systems and analytical tools.
Responsibilities
- Possesses high level of understanding of business areas and/or functions necessary to successfully undertake technical analysis, design, construction and implementation of system and data analytics which supports success of ISS, ATGE and multiple institutions.
- Supports ISS and multiple institutions, potentially leveraging independent systems and data sources.
- Collaborates with stakeholders to make systems and/or analytics/data tools adaptable for efficient and effective stakeholder interactions, decision making and processing functionality.
- Creates project / process plans, reports, dashboards, and updates that clearly and intuitively conveys key information to stakeholders for the purpose of supporting quality business decisions.
- Perform annual and ad hoc modifications into systems, reports and dashboards to maximize effectiveness.
- Supports compliance with Federal, State and Institutional regulations.
- Performs testing of solutions against design and business requirements to ensure a quality result which delivers upon targets and expectations.
- Develops and documents User AcceptanceTesting processes and adheres to 4 Process Change Controls required by Internal Audit.
- Reviews, identifies, and recommends technology and/or data enhancements to resolve issues, support maintenance and improve existing processes and tools.
- Develop and maintain accurate documentation to capture and communicate business requirements, process design, and procedures which clearly communicate with key stakeholders (i.e. IT/Product Management, system vendors and all ATGE/institutions), and provides for training and business continuity.
- Need to understand system design impacts on processing, reporting and analytics
- Is responsive and reports status of all projects and issue resolution to appropriate stakeholders and ISS Leadership. Provides proactive updates until through completion/resolution.
Completes other duties as assigned.
Qualifications
- Bachelor’s degree required (Technology, Business, Analytics, and/or Education concentration preferred)
- Possesses either 2+ years’ experience in computer science / technology / analytics field (in educational setting preferred) OR has 3 or more years of experience and thorough understanding of the business process and systems / analytical tools which will be leveraged in this role.
- Experience working with applicable business systems (may include Banner, ProSAM, PowerFaids, etc…).
- Technical skills in understanding SQL queries and Unix/Linux commands preferred
- Analytical report writing skills using Excel and Power BI preferred
- Proficient with understanding and analyzing business needs, designing solutions based on needs, and articulating business impacts.
- Experience developing solutions through review of existing processes / reporting / configuration, incorporating business requirements, design, configuration / build, and user acceptance testing.
- Detailed and process oriented with demonstrated capabilities in business process design, modeling and requirements analysis; ability to translate into detailed system requirements and/or analytics/reporting specifications.
- Familiarity with Business Process Management (BPM) methodology (is a plus) and desire experience working with tools/technologies required to facilitate process modeling and documentation.
- Experience working in multiple Information Technology environments preferred.
- Displays excellent written and verbal communication skills with colleagues at all levels.
- Excellent collaboration, facilitation, and interpersonal skills.
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Exceptional organization, problem solving, and analytical skills.
Complexity and Flexibility - This job requires detailed analysis, interpretive thinking, and the ability to develop innovative solutions to meet current business needs and anticipate future changes. Individual needs to be able to prioritize competing demands, manage multiple projects and concurrent tasks, and adapt to changing priorities. Must be results driven and committed to meeting set deadlines for established deliverables. Must be capable of working with business and technical team members at all levels of the organization.
EEO
We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.
Who We Are
Adtalem Global Education (NYSE: ATGE) is a leading healthcare educator and provider of professional talent to the healthcare industry. With a dedicated focus on driving strong outcomes that increase workforce preparedness, Adtalem empowers a diverse learner population to achieve their goals and make inspiring contributions to their communities.
Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. Adtalem and its institutions have more than 10,000 employees and a network of more than 275,000 alumni.
Adtalem was named one of America’s Most Responsible Companies 2021 by Newsweek, and one of America’s Best Employers for Diversity in 2021 and 2022 by Forbes. Follow Adtalem on Twitter @adtalemglobal, LinkedIn or visit Adtalem.com for more information.
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