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Job Location: Wilmington, DE
Job Description
Through a focused hands-on project, you will gain and apply knowledge about Agilent’s industry, infrastructure and products.
Your responsibilities:
- Map and document the current Data architecture
- Support the definition of the new data architecture and implementation roadmap in collaboration with the IT and software engineering team
- Creation of the technical link between current data sources, Cloud services and BI applications
- Accelerate Data Analytics for both technical and business data
- Equipment IoT connection to the preferred BI application
- IoT Dashboard Creation
- Investigate AI and Machine Learning possibilities with current connected equipment
Qualifications
Your profile:
- Completion of junior (typically 3rd) year at an accredited 4-year university.
- Fluency in both Dutch and English, written and spoken
- Curiosity and willingness to learn
What we offer you:
An opportunity in an international and dynamic working place with exciting challenges and opportunities, with the opportunity to work from home up to 3 days a week. You will become part of a company that works according to these values:
- We move diagnostics forward
- We care about the needs of our customers and strive to ensure people are treated consistently, fairly and with respect
- We deliver effective diagnostic solutions valued by our customers
We will make sure you get all the training and development opportunities you need to become the best in your field!
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Travel Required
No
Schedule
Schedule:Full time
Shift
Day
Duration
3-6 Months
Job Function
General
Job Description
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek — so they can do what they do best: improve the world around us. .
Where will your experience and strong focus on customer service really make an impact? Right here, in our Field Service Center. A Service Center Coordinator works on a small team that is responsible for ensuring our customers- needs are proactively met, while supporting the front and back-end processes for customer in-house service requests. The Primary responsibilities include, but are not limited to, answering phones calls directed to the service center, monitoring emails, handling customer requests, quoting service calls, closing service confirmations, receiving incoming repair units, processing completed units for return, and various other administrative tasks, all with an emphasis on supporting the needs of Agilent’s customers.
We are looking for a Service Center Coordinator to join our team in the Little Falls Service Center. You will have an opportunity to be a member of a highly technical and professional service team. You will be expected to perform the following tasks:
- Effectively communicate with customers during the repair process
- Work closely with team members to ensure objectives are met, such as response time metrics
- Be proactive in your daily tasks
- Be able to operate with limited supervision
- Collaborate with cross-functional teams, such as Online Technical Support and Logistics, to support the repair of instrumentation
Qualifications
- Proficient in Microsoft Office (Word, Excel, etc)
- Excellent communication skills, both verbal and written
- Detail oriented
- Strong organizational and time management skills
- Emphasis on customer satisfaction, including prior customer service experience
Desired Qualifications:
- SAP CRM/ECC Experience highly desirable
- Prior technical administration experience
- Inventory Control experience
If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please contact +1-289-290-3856 or email [email protected]
As a federal contractor and healthcare company committed to protecting the health and safety of our employees, contractors, customers and communities, employees in the U.S., Puerto Rico, and Canada are required to be fully vaccinated against COVID-19, unless an approved exemption has been granted for a medical reason, sincerely held religious belief, or an employee is otherwise exempt under applicable law. Please see job postings for additional information.
Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.
Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email [email protected] or contact +1-262-754-5030.
For more information about equal employment opportunity protections, please see all of our notices for EEO below.
Travel Required
No
Schedule
Schedule:Full time
Shift
Day
Duration
No End Date
Job Function
Services & Support
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