Job Location: Bengaluru
- Partner with the Business Process Owner (s) and Process SMEs to develop a deep end-to-end understanding of processes targeted for automation and outline the impacted processes and business requirements.
- Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with RPA solution design and development teams.
- Works with RPA & Technical Team members to facilitate the planning and execution of RPA and other Automation projects.
- Coordinate with the business and the RPA team to identify and provide support for solution designs for production issues and enhancements.
- Identify scope, benefits, constraints, and risks for RPA automation initiatives, capture and document current state manual processes
- Consider change management implications for implementation of new RPA processes
- Deliver key business analysis artifacts, using best practices and tools, for the design, solution and execution of medium and large projects
- Document and diagram the existing environment and data-flows
- Gather non-functional requirements such as security, capacity performance and availability
- Act as a liaison between business and technical resources
- Define configuration specifications and business analysis requirements
- Conduct Process diagnostics & opportunity identification
- Define requirements, creating user stories (if Agile) or BRD or Disaggregation sheets (for RPA)
- Help design, document and maintain system processes
- Creating Business Case and ROI which can be submitted for review and approvals
- Strong effective working relationships with team members, stakeholders and management. Demonstrate strong collaboration across all levels of the organization.
- Effective Persuasive Communication including the ability to influence SMEs and business stakeholders toward change, automation and continuous improvement
- Knowledge of RPA technologies and spectrum of best practices with process automation and operational excellence.
- Strong analytical skills, coupled with a logical, disciplined and structured approach to documentation and procedures
- Excellent spoken and written communication. Assertive and confident raising action points with senior individuals
- Experience supporting business process documentation with business owners and SMEs across multiple geographically disbursed teams.
- A team player that is willing to learn and adapt in a high pace delivery environment.
Standard Minimimum Requirements
- Education: Bachelor’s degree or equivalent years of applicable experience
-
Experience:
- Experience working with automation software (e.g., UI Path (preferred), Automation Anywhere, Blue Prism).
- Experience in analyzing data to draw business-relevant conclusions
- Experience writing simple SQL queries for data analysis.
- Experience in User Acceptance Testing bringing business users into the test phase
- Refer to “Specific Job posting content” section for additional experience details.
Language
The ability to fluently read, write, understand, and communicate in English.
Specific Job Posting Content
- 5+ years of experience to analyze and document complex business processes (AS-IS and TO-BE) for targeted business processes for automation
- Good working knowledge in analyzing data using SQL and Tableau
- Strong collaboration skills for effective communication across multiple teams and stakeholders, both internal and external
- Data savvy individual with hands on experience in preparing, analyzing and deriving insights from data
- Ability to understand and apply practices and patterns related to data access, integrations, security, and privacy/GDPR
- Knowledge of enterprise data management concepts, principles, and practices as related to master data, reference data, and/or metadata as well as data governance.
- Experience in working as part of Agile teams and using agile and collaboration tools like Jira, Confluence
- Ability to work independently and as part of a team with strong collaboration skills
- Data savvy, problem solver
- High learning agility
Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.
Submit CV To All Data Science Job Consultants Across Bharat For Free
🔍 Explore All Related ITSM Jobs Below! 🚀
✅ Select your preferred "Job Category" in the Job Category Filter 🎯
🔎 Hit "Search" to find matching jobs 🔥
➕ Click the "+" icon that appears just before the company name to see the Job Detail & Apply Link 📝💼