Job Location: Chicago, IL
Our story
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”
It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at careers.alight.com
Responsibilities:
- Interact with business users-across all levels of client organization and gather requirements, including building a reference library with acceptance criteria and prioritization.
- Conduct research to determine client impact and testing coverage needs.
- Understand technical details for solutions and articulate data requirements in addition to data quality standards.
- Collaborate with other analysts and project contributors to create comprehensive and cohesive data and statistics
- Interpret and analyze data to allow for a better understanding of where gap, risk, and/or financial impact may occur.
- Review and research data for potential alternative solutions
- Perform proof of concept to develop solutions based on SmartBen product technology capabilities while promoting out of the box (OOTB) solutions.
- Adhere to the support model as defined; including the escalation matrix, SLA matrix, and RACI; ensuring standards are adhered to for support team members
- Use of ticketing system for all work items to keep track and plot trends
- Support various types of testing phases such as Manual QA, System Integration Testing (SIT), Regression, End to End (E2E) and User Acceptance Testing (UAT).
Required Qualifications
- 2+ years’ experience as a Business Technical Analyst
- Agile experience
- Curiosity and knowledge seeker
- Self-starter with the ability to work independently
- Excellent analytical and critical thinking skills.
- Strong oral and written communication skills, including attention to detail
- Experience with SQL Queries, Microsoft Visio, and Microsoft Office
- Ability to multi-task, work under pressure and successfully manage deadlines
Preferred Qualifications:
- Familiarity with agile development process
- Team player with the ability to work in a fast-paced environment
- Highly self-motivated and directed
- Proficient with one or more programming languages such as Java, Jira or Python
- Experience in Benefit Administration Technology Solutions.
- Demonstrated experience working in a role that shows critical thinking and problem-solving skills paired with a desire to take initiative
Education:
- A bachelor’s degree in computer or information technology or an accredited qualification in management consultancy is preferred.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Diversity and Inclusion
Alight believes diversity should be visible, valued, and sustained throughout the organization. And we’re committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve.
As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.
Diversity Policy Statement
Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
Authorization to work in the United States
Applicants for employment in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alight.
Note, this job description does not restrict management’s right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances:Alight takes into consideration a candidate’s experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $51,800.00/year (for full time employees) and the estimated maximum base salary for this role of $95,000.00/year (for full time employees). Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight-Benefits-US22
DISCLAIMER:
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
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