Job Location: Pune
Qualification, Experience, Technical and Functional Skills
- Master in engineering, or Business Administration and at least 3 years of experiences in Digital (insurance or web/e-commerce) as a Business Analyst
- General understanding of online distribution
- Perfect understanding of the Agile framework and mind-set
- Fluent English / International Experience including working with remote and multicultural teams
- Strong understanding of the digital product development process, ranging from complex business ideas and processes into clear, user-led stories through development and execution
- Creativity, tenacity, curiosity and logical problem solving
- Have very strong analytical and problem-solving abilities as well as an excellent attention to detail
- Good relationship management skills to satisfy a wide range of internal and external stakeholders
- A highly collaborative approach, recognising your specialist role within a larger programme of work amongst other individuals roles and responsibilities
- Experience in modelling business processes
- Able to demonstrate how customer centric thinking is expressed and reinforced through the digital product design processes
- Good understanding of digital UX and interaction design
- Understanding of how the changing regulatory environment has impacts on the digital product design process
Duties and Responsibilities
Product definition, user stories elaboration:
- Working with the product team and business to understand high level requirements, taking an active role in understanding core problem statements and business drivers
- Working with the Product Owner providing them with necessary insight (business, data, technical) to validate the initial feasibility of product ideas
- Provide highly detailed user stories, working with the Product Owner and development teams to create user stories that meet the agreed Definition of Ready
- Input into Business Case preparation, providing context and data to underpin assumptions
- Reflect the legal, cross border and regulatory requirements into digital product design as required
- Respond, react and monitor change and transition within the product lifecycle
Leadership & Teamwork:
- Participate in all core Sprint ceremonies
- Gather, validate and iterate regional stakeholders requirements (Business management, change request)
- Being the corner stone of a seamless communication between the product team and development teams (creative / UX / technology), in order to reach the same understanding
- Operational Effectiveness & Control Management:
- Able to define acceptance criteria, create test/user scenarios and collate sample business data to facilitate efficient testing
- Able to create and/or verify UAT and functional tests to ensure systems are fit for purpose and behaving as expected
- Develop and implement measurement and actionable metrics into requirements
- Underpin the delivery and iteration of digital services through effective analysis of qualitative and quantitative user data
Risk Management:
- Reflect the legal, and regulatory requirements into digital product design
- Interpret user research in order to make the correct product decisions
- Comply with all Allianz group policies and standards around risk management and mitigation as required
- Deliver accessible experience for our customers
- Observation of Internal Controls
- Follow, contribute to and help improve the group standards for digital and internet based products including UX, design, security and development methodology
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