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Job Location: Pennsylvania, United States
Role and Responsibilities:
- Provide technical assistance in identifying, evaluating, and developing systems and/or business processes to meet user requirements.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, and clearly define the technical solution using.
- Define high-level project scope, deliverables, and milestones.
- Design or redesign business processes and documentation as needed
- Collaborate with business partners, technology developers and operational users to provide development guidelines and testing criteria.
- Manage and monitor project progress – elicit requirements, write user stories, review user, development, testing and release documentation, final defect tracking.
- Lead release efforts, including manage and monitor release in real-time and coordinate release validation with internal and vendor teams.
- Communicate, build strong relationships with, and work closely with P2P support and internal IT to resolve system, data related and/or workflow issues.
- Provides thought leadership and delivers business insights to identify and resolve complex issues critical to their clients’ success
- Actively contributes to business development and to attracting, retaining, developing, and motivating a team of diverse and qualified staff
- Manages communication between senior EXL partners and clients to update project progress and solicit feedback on project deliverables
Candidate Profile:
- Experience in banking and financial services, credit cards or consumer lending
- 5+ years of work experience in Data Science, Systems Design, Data Management, Data Architecture or similar
- 2+ years of experience managing projects
- Working knowledge of retail banking processes and regulations
- Working knowledge of JIRA, Confluence, Data Analysis, Excel, Power Point and Visio.
- Proven communication skills with audiences of differing technical and business experience.
- Ability to work independently and on teams to solve problems, manage multiple projects and priorities under time constraints, and build strong relationships with cross-functional teams.
- Demonstrable leadership ability, superior problem solving and people management skills
- Excellent listening, written communication and presentation skills
Domain: Banking, Finance and Insurance
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