Job Location: Texas
- 5+ years of direct people management leading a team of consultants
- A Bachelor’s degree or equivalent experience 10+ years of IT implementation or delivery experience
- Experience in hiring, developing and leading IT consultants.
- Ability to provide delivery oversight for multiple projects simultaneously.
- Experience owning and achieving business targets around bookings, utilization, customer satisfaction and hiring.
- Technical skills or skills in cloud infrastructure or IT Transformation to actively support the delivery of projects.
- Consulting practice leadership focused on DevOps transformation involving sales, delivery, partner management, and people development
- Experience delivering DevOps technology solutions to Fortune 500 enterprise customers through the scoping, selling and delivery of consulting services to enable DevOps and associated technologies and cloud services
- Definition, creation, delivery, and management of methods and capabilities for DevOps on AWS migration, implementation, and operations and optimization accelerators
- Deep understanding of cloud computing change management challenges and solutions
Job summary
Do you have IT consulting leadership experience deploying technology and IT transformations within Fortune 500 enterprise organizations across DevOps technologies, disciplines, practices and transformations? Have you built and led successful, North American IT consulting practices? Do you have broad technical skills and experience across all aspects of agility, automation, and CI/CD engineering and associated technologies and infrastructure? Can you build and lead a large DevOps technical specialty team to deliver new capabilities to our enterprise customers? Can you build and lead DevOps transformation (all dimensions) helping customers leverage the AWS platform?
The Amazon Web Services Professional Services team is looking for a Delivery Practice Manager that can manage, develop, and guide customers in their adoption of AWS Cloud solutions, including innovative solutions around Cloud Infrastructure. A Delivery Practice Manager will manage a multi-disciplined team of direct reports. The Delivery PM will develop a long-term plan to develop the right skills and engagements. The role includes all aspects of people management, delivery oversight, and program management. The team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.
Our AWS consultants deliver IT infrastructure architecture guidance, lead proof-of-concept projects, perform enterprise portfolio assessments, review operational best practices and conduct skills transfer workshops. AWS consultants collaborate with customers and partners to address security and compliance, performance and scale, availability and manageability. They advise customers on migrating existing systems and building new systems using the full range of AWS services. They also assist with the non-technical change management work on policies, processes and people changes.
The Global Competency (GCC) team provides direct to customer, back office and packaged delivery consulting services to customers remotely from a centralized location. Our consultants are builders and deliver projects, technical workshops, and lead implementation projects with customers around the globe. These professional services engagements focus on customer solutions such as, web applications, enterprise applications, high performance computing, batch processing, big data, archiving, disaster recovery, migration, security risk and compliance.
Key job responsibilities
Engage with enterprise customers to understand their business drivers and application portfolio. Develop bold cloud strategies with senior executives and present respective proposals.
Hire, develop and retain top talent. Set objectives, manage performance and coach your team to help them achieve their career goals.
Oversee delivery of projects, ensure high quality, on time and on budget delivery and customer satisfaction. Mitigation of delivery risks and issues.
Manage a Professional Services business with all its aspects of pipeline management, forecasting, resource planning, and delivery.
Engage with customers actively leveraging Technical or IT Transformation skills to support project delivery.
About the team
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
AWS know-how and certifications. Integration of AWS cloud services with on premise technologies from Microsoft, IBM, Oracle, HP, SAP etc.IT Industry thought leadership on relevant topics related to cloud-based enterprise IT
Experience with design of modern, scalable delivery models for technology consulting services
Familiarity with compliance & security standards
Direct people management experience leading a team of at least 20 or manager of manager experience in a consulting practice
Deep understanding of infrastructure-as-a-service (IaaS) cloud computing transition challenges
Demonstrated ability to think strategically about business, product, and technical challenges.
Applicants should apply via Amazon’s internal or external careers site. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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