Job Location: Gurgaon
Responsibilities
- Major areas of accountability:
- Supplier Management ~~ Data Collection & Analysis ~~ Process Management ~~ Performance Management ~~ Supplier Reporting.
- Exposure to core contract management activities which includes performing vendor discovery, carrying out full read of contracts, ensure to track, measure, report and evaluate vendor performance.
- Perform as functional bridge amongst external vendors as well as internal stakeholders.
- Conduct Weekly/ Monthly/ Quarterly reviews with suppliers to discuss performance and improvement opportunities.
- Research vendor problems and present to management as required.
- Monitor, detect, oversee, and inform leadership of changes to Technology vendor services, contract, terms & conditions, charge rates, SLA’s, and other pertinent attributes.
- Lead workstreams and projects and act as SME for workstreams related to the transition to new supplier agreements and associated vendor management oversight.
- Ability to communicate thorough understanding of the business and a broad knowledge of existing contract negotiation practices is expected in this role.
- Follow contract execution checklist and adhere to the guidelines/framework for approving/rejecting the document for final execution from the legal team/signatory authority.
- Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
- Understanding of Cloud Computing concepts like: AWS, Azure etc. which includes familiarization of technical terms, technology model and associated terms & definitions.
- Participate in business and functional meetings to consult and oversee reporting/data requirements.
- Timely communication with suppliers, internal stakeholders, and managers.
- Enhances operational effectiveness of Managed Services by implementing new tools and processes; drives SLA and KPI improvement process, escalation guidelines and general policies.
- Partner with Finance to develop and manage the financial plans for major suppliers as they relate to services consumed by Ameriprise and ensure that suppliers invoices reflect services received.
- Write and maintain process documentation for any reports and deliverables developed or modified
- Develop analytics, systems, and data management capabilities, including metrics and reports.
Required Qualifications
- Bachelor’s degree in Computer Science, or related field; or equivalent work experience.
- 1-2 years of relevant experience. 1 years supply chain management/supplier management experience, in a global technology multi-supplier environment.
- Exposure to Cloud Computing Concepts.
- Data extraction, analytics reporting.
- Effective communication/facilitation skills; demonstrated ability to communicate ideas, issues and recommendations clearly/persuasively.
- A good understanding of foundational statistics, financial concepts, and information systems
- Proven project management experience.
- Expert level analytical ability and experience with advanced analysis methodologies.
- Proven proficiency in all MS Office applications (most critical: Excel, Power BI, Teams & PowerPoint)
- Demonstrated experience managing vendor contracts / performance / relationships.
Preferred Qualifications
- Intermediate level analysis and MS Office skills (including VB Script and Macros).
- Experience navigating and querying systems of record: ServiceNow, Ariba and Archer.
- Exposure in Power BI, Power Query or Python.
- Ability to analyze financial results to bridge the business plan/results to financial targets/results.
- Experience defining and managing service management metrics.
About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you’re talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.
Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
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