Job Location: Gurgaon
You Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
Functional Description:
This opportunity is within the fast-growing American Express GNS team. You will be a critical member of a new team focused on building GNS strategic insights, Bank Partner and GNS marketing analytics, and GNS insight automation. The team will work closely with network partners across US, APAC, LACC and EMEA to scope, structure and deliver complex analytic projects providing insights to partners as well as internal Amex teams. The ideal candidate has a strong analytics background with experience working within the network or merchant business.
Key Responsibility:
- Utilize broad set of analytical tools/techniques for data mining, data cleansing, data extraction, analysis & transformation, data interpretation & insights, turn-key bundled analytic & reporting solutions
- Experience consulting with business owners and recommending appropriate solutions based on clear understanding of business needs
- Work on various in-house reporting tools to pull standard & custom reports
- Enhancing the data analytical and capabilities infrastructure
Qualification & Experience:
- Bachelor’s in Information Technology/Computer Science/Engineering; Masters preferred
- 0-3 Years of analytics/systems/programming/technical or project management experience.
Skills Required:
- Strong analytical skills and experience with reporting and measurement
- Ability to drive business insights from the data and provide actionable steps
- Effective in written and verbal communication with partners located globally
- 0-3 years of experience of R/Python in a business environment
- 0-3 years of experience of SAS/SQL coding in a business environment (standard SAS/SQL functions, monitoring jobs, reviewing log files, macros)
- Experience with VBA to build automated reports is preferred
- Experience with Tableau/Power BI is a plus
- Experience in Big Data techniques (i.e., KNN, Gradient Boosting Machine, Random Forest etc.) is a plus
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations
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