Job Location: Gurgaon
You Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience everyday
Responsibilities:
- Process various tasks in the end to end Campaign execution related activities.
- Ownership of completion of all Marketing Campaign Onboarding and Data Validation process steps
- Execute all change requests applicable to the campaign across all components
- Follow-up and communicate across EMPS partners and Marketing.
- Query Management – Trouble shoot and follow up on stakeholder queries from the markets and respond in an accurate and timely manner.
- Manage all stakeholders, streamline and standardize the process, drive process transformation
- Perform quality review of all the components. Track, report, analyse, discuss and follow-up on marketing requests, status, issues, trends etc.
- Adherence to compliance and regulatory requirement is a must
Academic Background:
Bachelor’s degree in a relevant/quantitative field with 4+ years of experience
Post -Graduation certification – e.g. PGD, Masters. Preferably in Marketing
Key Skills:
An enthusiastic person with “go-getter” attitude which can drive results on simultaneous, multiple tasks with differing levels of progress
• Excellent communication & presentation skills- Ability to clearly communicate complex messages, both in writing and verbally
- Ability to interpret and understand business needs
- Demonstrates analytical and systematic approach to problem solving- Knowledge of advanced excel, VBA, Tableau, SAS highly desirable
- Comfortable working with large sets of data.
- Ability to execute and promote quality strategies
- Absorb new technical information, business acumen, and apply it effectively.
- Able to coordinate efforts and resources within and across team to deliver on the goal
- Knowledge of Marketing Campaigns/ Email marketing / Digital Marketing- Preferred
Behavioral Skills:
Enterprise Leadership Behaviors
- Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
- Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
- Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage
Minimum Qualifications
- Bachelor’s Degree or 2 years of work experience.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations
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