Job Location: Lincoln, RI
Business Process Analyst
Claims Executive Department
100 Amica Way, Lincoln, RI 02865
Our office in Lincoln, RI is looking for a Business Process Analyst. With direction and guidance, this position is responsible for assisting in identifying business areas in need of improvement through the use of technology, people and/or equipment. The Business Process Analyst will assist in evaluating options and recommending solutions.
Responsibilities:
- Participate in basic application design, development, testing and deployment activities. Prepare business requirements, use cases, and test cases.
- Serve as a subject matter expert on projects and processes with which they are familiar.
- Serve as a liaison between the business and technical personnel, including external vendors.
- Communicate with branch and CIS personnel frequently to ensure requirements are understood and met by the system design.
- Perform day-to-day support activities, including end user support.
- Work collaboratively on cross divisional teams, as well as with external vendors.
- Assist on other projects as assigned.
- May be called upon to handle other duties as required.
Qualifications:
- Bachelor’s Degree or a minimum of 2 years related experience
- Knowledge of claims handling, policies, procedures, and systems preferred
- Understanding of applicable laws relating to claims handling preferred
- Good analytical, verbal and written communication skills
- Strong attention to detail
- Effective organizational skills
- Ability to work independently and as part of a team
Perks and Benefits
- Paid vacation, holidays and sick day
- Competitive salaries and exceptional benefits
- Generous leave programs, including paid parental bonding leave
- Medical, dental, vision coverage, short- and long-term disability, and life insurance
- Student Loan Repayment and Tuition Reimbursement programs
- Fitness and wellness reimbursement
- Generous retirement benefits
- Employee community involvement
- Strong relationships, lifelong friendships
- Opportunities for advancement in a successful and growing company
About Amica
Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.
Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers’ Compensation Act.
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