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Job Location: Bengaluru
Job Detail:
About the role
At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small.
Analyst – Research Analytics
Role Grade: Manager Group 5.1
Location: Manyata Embassy Business Park, Bangalore
Role Type: Permanent, Full-time
Shift Schedule: Standard Business Hours & Flexible support
An innovative, friendly and collaborative work environment
Join a team of professionals who support our Employee Experience (EX) feedback program to help ensure our workplace is one where our people continue to thrive.
Utilise your research & survey expertise to help shape the experience we provide to our employees.
What will your day look like
As a Data Analyst-Employee Exp, your role is to support the implementation of ANZ’s global employee survey research program in our Qualtrics survey & dashboard platform.
Help translate business needs into survey and dashboard build, test, and release.
Work with business stakeholders and your team to help innovate technical solutions to deliver value in our EX survey research program.
Active engagement with survey platform vendor and other related parts of the business to solve problems and resolve issues.
Manage workload and plan ahead to help support the successful achievement of EX program milestones.
Manage stakeholder expectations and proactively address/facilitate issue remediation
Support the team in relation to the manipulation and analysis of our EX survey program data to provide insights back to stakeholders
Proactively offer ideas and recommendations to improve the value we provide in our EX survey program
What will you bring?
3+ years of experience in online employee research or online market research.
Tertiary qualification in computer programming/computer science/related field.
Demonstrated experience building employee and/or customer feedback surveys in an online survey platform such as Qualtrics, ConfirmIT, Sawtooth or Decipher Survey Programming Tool.
Good analytical skills, problem solving capability and decision making ability.
Good knowledge in HTML, VBA, Excel, CSS editing.
Experience in supporting the delivering of insights from business, employee and/or customer data.
Customer Focus approach and effective time management.
High attention to detail and an understanding of the importance of quality control.
Well-developed verbal and written communication skills.
Ability to work autonomously as well as collaborate with others.
You will also have the following specialised skills:
An understanding of employee and/or customer online survey research.
An understanding of data tools that may include Advanced Excel, Python, or SQL.
Ideally some knowledge of basic statistical concepts and some exposure to tools such as SPSS, SAS, R, or equivalent
So, why join us?
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We’re just as focused on seeing our people thrive as well as our customers. We’ll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.
We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.
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Job Posting End Date
28/02/2023, 11.59pm, (Melbourne Australia)
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