Job Location: North Canton, OH
ABOUT AWP
Based in Northeast Ohio, Area Wide Protective (AWP), is a rapidly growing national safety services provider committed to protecting our customers’ people, business, and time. AWP is America’s Traffic Control Leader, representing nearly every major public utility: electric, gas, and telecommunications.
Founded in 1981, Area Wide Protective, Inc. (AWP) has grown into North America’s leading provider of professional traffic management and protection services. The company’s capabilities include work zone flagging, design and engineering for transportation management plans, equipment sales, rental, and 24/7 support. AWP employs 6,500 team members across 27 U.S. states and four Canadian provinces.
POSITION SUMMARY
The Data Analyst role is responsible for supporting all departments within the organization and distributing data to achieve department and organizational goals. This position will uphold AWP’s core values and mission of protecting our customers’ people, businesses, and time. This position will be involved the development, implementation, and coordination of all data across various departments and leadership.
RESPONSIBILITIES
- Interpret data, analyze results using result-oriented techniques and provide continuous reports to track progress; Maintain, monitor, and distribute over 100 reports monthly
- Develop, design, and implement data collection systems, data analytics, and other strategies that optimize efficiency and quality and create profitability for the organization
- Deliver external reports to customers in the form of monthly scorecards, external system workforce reports, and all other customer operation requests
- Help create quarterly reporting for Board of Director data, and leadership presentations
- Track historical and future trends in profitability
- Collaborate to evaluate contract renewal implications, top customer metrics, and individual customer profitability
- Respond to Ad-Hoc report requests in a timely manner
- Develop and maintain data integrity
- Other duties as assigned
QUALIFICATIONS/EDUCATION
- Bachelor’s Degree required in either of the following fields: Business, Finance, Analytics, Economics, or Logistics
- Data analyst experience or analytics field
- Tableau experience is a plus
- Salesforce experience is a plus
- Strong interpersonal communication skills and the ability to interact effectively within all levels of the organization
- Ability to multi-task in a fast-paced environment, multiple priority shifts throughout the workday
- Proficient with Microsoft Office products (Excel, Word, PowerPoint)
- High attention to detail and responsive to deadlines
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The employee must be able to successfully handle the physical demands of this position, which include the following:
- Hours of operation are typically 8 a.m. – 5 p.m., M-F
- Primarily sedentary or working at a desk
- May occasional have to go into the field to interact with employees to gather information
- Occasionally lift and move 10 -25 pounds
- While performing duties of this job, the employee is regularly required to talk or hear
- The employee frequently is required to stand, walk, or reach with hands and arms
Area Wide Protective (AWP) is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.
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