Major Accountabilities
Price record management in Salesforce.com
- price record entry and maintenance
- adhere to guidelines and best practices
- mass price upload process when applicable
- price lists, pricing reports, pricing metrics
Rebate management
- manage rebates per the rebate process
- adhere to guidelines and policies
- monitor quarterly results and adjust as needed
- calculate and coordinate rebate payouts
Customer quality and regulatory requests and questionnaires
- inputs and manages customer requests in Salesforce.com
- follows all guidelines for entering customer requests
- coordinates for direct customers and distributors
Customer data management
- Gatekeeper for SAP changes to customer data via Winshuttle
- Data processing owner for customer specific data
- Monitors and updates Sales Ultimate Parent field
Distributor management
- Maintain price lists for distributors
- Manage price supports, where applicable
Manage agent commissions
- Run quarterly reports to calculate commissions payouts
- Maintenance of agent accounts
Sample management
- Coordinate sample requests from direct customers
- Coordinate sample requests from distributors (where self-service is not available)
QIM customer complaints
- Enter and support all product customer complaints
- Enforce template completion and follow complaint to resolution
Day-to-day business execution support
- Support account managers and regional directors in day-to-day execution of activities
In more than 100 countries, the people of Ashland LLC. (NYSE: ASH) provide the specialty chemicals, technologies and insights to help customers create new and improved products for today and sustainable solutions for tomorrow. Our chemistry is at work every day in a wide variety of markets and applications, including architectural coatings, automotive, construction, energy, personal care and pharmaceutical. Visit www.ashland.com to see the innovations we offer.
At Ashland our vision is to be a leading, global specialty chemicals company whose inspired and engaged employees add value to all we touch. In fact our people, employees, customers and vendors define who we are. They are the driving force behind everything we do.
Not only do we value our customers but we value our employees, and we work to offer them a dynamic and challenging environment. We hold ourselves to high standards at Ashland, and we value integrity and honesty.
Ashland has a history of attracting the best people and keeping them. The reasons are simple: industry competitive salary and benefits, pay-for-performance incentive plans and a diverse work environment where employees feel challenged and valued. People come to Ashland and stay. As a growing Fortune 500 specialty chemicals company, we offer opportunities for development and advancement throughout our global organization. Our values define who we are and what we care about as a company. If you are looking for a relationship with a company instead of simply a job, this may be a great fit.
Ashland is proud to be an Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Gender Identity/Sexual Orientation.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. NOTE: We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have a signed recruiting agreement in place to fill a specific position.
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