Job Location: Bangalore
Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an office, unless it’s necessary for the role to be performed in the office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Do you get excited by the challenge of scaling a fast-growing company by powering it with data? Are you intrigued by the ever-evolving landscape of workplace collaboration products?
Using your eye for business and creative problem solving, you will build data products and generate insights that will allow our business and product leaders to make better-informed decisions. We’re growing fast, so there’ll be tons of opportunities for you to make an impact and take charge of the direction of your work.
Product Analytics at Atlassian is multidisciplinary. The ideal teammate is someone who has the skills to surface insights quickly and communicate those insights in a way that persuades action by senior leaders, product managers, designers, marketers and engineers. You’ll use SQL, R, and/or Python often, but you won’t be at your desk all day. Part of your job is to improve the data literacy of your product team, teaching people when, where, and how to harness the data available.
You’ll support product teams predominantly in Sydney, Bangalore and Gdansk (Poland) that work hard to improve our Data Center product line (including Jira Software, Jira Service Management, Confluence, Bitbucket).
On your first day, we’ll expect you to have:
- A proven experience applying your analytics skills to projects which have had a positive impact on strategic and product roadmap decisions
- Strong ability to communicate. Explaining complex concepts to diverse audiences, crafting compelling stories, and managing multiple stakeholders
- Expertise and experience in working with very large data sets in SQL
- Expertise and experience in modelling and visualisation in a data programming language (Python, R, etc.)
- Proficiency in one or more analytics and visualisation tools (e.g., Tableau, Mode, Power BI)
- Expertise in foundational statistics (data distributions, inferential statistics, probability etc.) and modelling (regression, classification, clustering etc.)
It’s great, but not required if you have:
- Familiarity with event-based analytics, data instrumentation and logging
- Experience in breaking down complex problems using MECE frameworks
- Experience in designing and analysing experiments that drive key decisions
- Experience working in a global environment with remote teams
- Knowledge of and experience with widely-used workplace collaboration tools and integrations between those tools
- An understanding of the SaaS development, business model and metrics
- Are an active member of the broader analytics and data science community
More about Customer Analytics
The Customer Analytics team at Atlassian is tasked to drive insights about our customers throughout their lifecycle with Atlassian. The team is responsible from defining and maintaining a customer health score, build and manage models to predict potential churn and work cross-functionally to help customers get more value from our product suite, drive insights on the multi-year effort to transition on-prem customers to Cloud. This team partners very closely with other analytics teams. We are a highly collaborative team with a high bar of rigorous analyses, and we love to have fun along the way.
More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.
More about Atlassian
Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.
Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.
Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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