Job Location: Chennai
Required Skills/Abilities:
- Strong process analysis skills and ability to suggest improvements for efficiency and effectiveness of solutions based on industry best practices
- Knowledge of business analysis best practices (such as BABOK) and ability to effectively apply them
- Advanced knowledge of specific business area, process, workflows, standards, and business practices
- Proven conceptual, analytical, and judgmental skills
- Excellent verbal and written communication skills and ability to communicate well with all levels, technical as well as non-technical stakeholders
- Ability to work directly with clients and management without supervision and to facilitate and navigate discussions with stakeholders to ensure clarity, prioritization, and consensus
- Leadership skills and ability to work well with diverse team members, often in multiple locations
- Ability to work with different points-of-view and lead the team to convergence, while always keeping the project objectives in sight
- Strong presentation and facilitation skills
- Excellent personal organization skills and ability to take things to closure without follow-ups
- Desirable knowledge of VBA, PL/SQL and C++ numerical programming, MS Access, Oracle, and reporting tools such as Crystal Reports
- Knowledge of Business Intelligence tools
- Knowledge of ITIL, service, and process management
- Certificate such as IIBA, ITIL Foundation, etc.
- Knowledge and experience in COTS implementation as BA/BSA on COTS projects
- Experience with implementing information security processes
- Experience with an IT Governance, Risk, and Compliance (GRC) tool such as RSAM, Archer
- Experience in project management
Skills requirements specific to the position:
- Strong experience in Banking, Financial domain is preferred.
- Develop business cases, requirements, user stories, test plans, test strategies, and test cases
- Familiarity with test automation tools like Selenium, Tosca, Playwright etc
- Knowledge of Azure Test Plans and Azure DevOps
- Knowledge of Agile framework
Certifications:
- Lean Management, Six Sigma, or similar certification (preferred)
Educational Qualifications and Experience:
- Education: Bachelors degree in Computer Science, Information Systems, or Finance
- Role Specific relevant technical and business work experience as per required Level Matrix
- Experience in defining and implementing technology solutions for a major financial institution
- Extensive experience as a Business Analyst for a large financial institution
- Extensive experience in gathering business requirements and developing functional specifications with special emphasis on use cases, defining test cases, and providing user training and support
- Extensive experience with various system development lifecycle methodologies and tailoring artifacts to those methodologies
- Experience with BPM tools like iGrafix, PEGA and Cordys is a plus
- Experience in developing and using these high-level models, as required, to collect, aggregate, or disaggregate complex and conflicting information about the business
- Extensive experience with planning and deploying either business or IT initiatives (preferably both)
- Experience modeling business processes using a variety of tools and techniques (preferably BPMN)
- Experience with analyzing business processes, identification and successful removal of bottlenecks
- Experience with process-reengineering
Essential Job Functions:
- Interface with the business client to understand business needs and requirements, and to help develop and maintain the client relationship
- Identify business and functional requirements by working with application end-users, and lead the collection, analysis, documentation, and coordination of those requirements
- Build stakeholder consensus and ensure everyone is on the same page, in agreement, and can visualize the solution being proposed
- Develop and maintain business cases, requirements, use cases, test plans, test strategies, test cases, and operational procedures and plans
- Document business processes and workflows, develop and maintain business process models
- Craft business cases to evaluate the feasibility of technology initiatives
- Design and execute test cases for application development and implementation projects
- Collaborate with IT professionals to determine if solutions currently exist (internally or externally) or whether new solutions are feasible to meet business requirements
- Leverage rapid prototyping approaches to present as-is/to-be processes/workflows and rough designs of the proposed solution
- Maintain a comprehensive chronological trail of requirements and agreements and actively contribute to the project change control process. Document and manage issues and actions
- Provide overall support to ensure the successful design, testing, and implementation of applications that support the business unit, Also, provide support in developing training materials and conducting training
- Document and manage issues and actions for IT applications and projects
- Prepare and make presentations using MS PowerPoint, Visio, and other tools and clearly present ideas to stakeholders and management
- Participate in the evaluation of new products or initiatives to determine the technology support required
- Evaluate applications and IT environments, and analyze gaps between current and desired states
- Propose recommendations based on industry best practices
- Develop, deploy, and maintain business capability models, according to the Banks institutional methodology
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