Job Location: Dallas, TX
WHAT MAKES US A GREAT PLACE TO WORK
We are proud to be [1] consistently recognized as one of the world’s best places to work, a champion of diversity and a model of social responsibility. We are currently ranked #3 on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor’s list for the last 14 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for [2] diversity and inclusion, women, LGBTQ and parents.
WHO YOU’LL WORK WITH
As Bain continues to grow and change, we are increasingly considering new ways of working, diversifying our sources of talent, and innovating our operations in line with the differentiation and distinctiveness of our culture. In support of these ambitions, we invest in people analytics as a source of insights to drive our strategy & day-to-day operations and reinforce our culture and team experiences.
WHAT YOU’LL DO
Independently assume responsibility for providing support, training, and customer service to users of the Visier Talent Acquisition platform, serving as a primary contact for internal customers. Prepare ad hoc analyses of recruiting data to support Recruiting teams across the globe in response to requests from internal customers.
- Support and Training: Independently provide support, answer internal customer questions and resolve and escalate issues related to Visier
- Primary point of contact for user questions regarding Visier; diagnose and resolve issues independently; escalating tricky situations to recruiting leaders and Visier product team
- Build collaborative relationships with customers to ensure continuous feedback on Visier and identifying opportunities for enhancements
- Develop and maintain a detailed level of familiarity with Visier through attendance of sprint reviews, participation in team product meetings, and independent review of product documentation.
- Ownership of new user orientation to Visier including establishing and maintaining security access rights, maintaining and updating all training materials and leading training sessions with new users
- Ad Hoc Analysis: Independently perform ad hoc recruiting data analysis to support local, regional and global initiatives as requested
- Gather information from stakeholders about ad hoc data requests to understand details of request and business needs. Drive requestor to standard reporting when applicable
- With minimal guidance, apply knowledge of recruiting data to determine methodology needed to complete requested ad hoc analysis
- Independently execute ad hoc analysis in the appropriate reporting or BI tools (eg: Visier, Alteryx, Tableau). Fully test and validate work to ensure accuracy.
- Visier Enhancements: Perform maintenance and enhancement work on existing Visier reports available to end users
- Implement changes to formatting, filtering, and user experience
- Add new views to existing reports to improve the accessibility of recruiting data to the business.
- Fully test and validate the accuracy of work
ABOUT YOU
- Bachelor’s degree required
- Business Management Information Systems, Business Analytics, Finance, HR, Economics degree preferred
- Minimum 2 years of experience working in an analyst, business intelligence, or business systems analyst role
- People Analytics/Workforce planning experience preferred
- Visier experience preferred
- Experience providing systems support, managing users, and developing training documentation preferred
- Experience working with people data and systems preferred
- Experience working with in professional services setting preferred
- Experience managing multiple priorities and meeting deadlines
- Strong analytic and critical thinking capabilities
- Demonstrated ability to use complex and interrelated data to generate insights
- Ability to synthesize analysis, recommend actions and prioritize next steps
- Advanced knowledge of Excel and proficient in PowerPoint
- Demonstrated ability working with data analysis and business intelligence tools (such as Alteryx, Tableau, PowerBI)
- Demonstrated ability to problem solve and take initiative on multi-faceted projects/responsibilities
- Ability to communicate and collaborate with team members and supervisors in a fast paced environment, remaining flexible, proactive, resourceful and efficient, with the highest levels of professionalism
- Strong interpersonal, communication and project management skills
- Ability to juggle multiple priorities and meet deadlines
- Strong written and oral communication skills
- Solid organizational skills and meticulous attention to detail
- Strong process skills of follow up and follow through
- Superior judgment when dealing with highly confidential information
- High level of accuracy and strong attention to detail
- Ability to travel and flex schedule to support customers in various locations and time zones as needed
**Applicant must have received or be willing to receive the COVID-19 vaccine and be fully vaccinated (established 2 weeks following final shot) by date of hire to be considered for U.S.-based job subject to required accommodation process.
ABOUT US
Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future.
Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise, and insight to organizations tackling today’s urgent challenges in education, racial equity, social justice, economic development, and the environment. We earned a gold rating from EcoVadis, the leading platform for environmental, social, and ethical performance ratings for global supply chains, putting us in the top 2% of all companies. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.
References
Visible links
1. https://www.bain.com/about/awards-recognition/
2. https://www.bain.com/about/further-global-responsibility/diversity-equity-inclusion/
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