Job Location: Gurugram, Haryana, India
Job Description:
Overview (Bank of America overview, BA Continuum India overview, Business Overview)
Bank of America is one of the world’s largest financial institutions, serving individual consumers, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.
BA Continuum is a nonbank subsidiary of Bank of America, part of our Global Delivery Center of Expertise in the bank. Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for the individuals, businesses and institutional investors we serve worldwide.
We’re committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.
BA Continuum India Pvt. Ltd. supports business process, information technology and knowledge process across Consumer Banking, including Card and Home Loans, Legacy Asset Servicing, Global Banking and Markets, and Global Wealth and Investment Management lines of business at Bank of America.
Process Overview
Technology Infrastructure (TI), part of the Global Technology & Operations organization, consists of more than 6,600 employees worldwide. With a presence in more than 35 countries, TI designs, builds and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. TI delivers industry-leading infrastructure products and services to the company’s employees, customers and clients around the world.
Job Description
- Serve as a Storage liaison to a line of business/CTO
- Contribute to and ensure reporting is accurate for scope of work
- Ensure proper change requests are coordinated, generated and approved for scheduled operations
- Serve as primary point of contact for a line of business for migration operations
Responsibilities:
- Point of contact to coordinate and manage Storage tasks and operations for a line of business including migrations and refresh tasks
- Prioritize and schedule tasks with Storage technical leads according to business availability
- Understand technical aspects of Storage and manage communications and discussions surrounding Storage operations
Education – Bachelors
Certifications – NA
Experience Range – 4 To 6 Years
Mandatory skills – PMO, project management, storage
- About 3 years of experience working with storage and technical systems
- Experience in project management and operational coordination
- Excellent communication and negotiation skills are a must, with the ability to create options and solutions in order to accomplish targeted deliverables
- Expertise in management reporting, business intelligence tools, ticketing software
- Excellent written, verbal and organizational skills are a must
- Good to have knowledge in SAN/NAS technologies
Desired skills:
- Excel, PowerPoint
- Storage knowledge good to have
Work Timings – 5.30PM to 2.30AM (Candidate needs to flexible working for rotational shifts)
Job Location – Gurgaon
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