Barclays
Pune
Banks & Building Society
Job Title: FX Trade Floor Support (Near Shore)
Location: Pune
About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a career, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility then please discuss this with the hiring manager.
The eFX RTB team is accountable for all technology services associated with eFX platform globally. The team is responsible for managing the availability of mission-critical services, working closely with the business facing client support team, and driving continuous improvement of stability, quality, and efficiency through effective service management and reliability engineering. The eFX franchise is a key revenue generating part of the business and providing a first class support, and an available and resilient service is paramount to the team’s purpose.
What will you be doing?
- Contribute toward critical team accountabilities and deliverables including availability and stability of the eFX platforms, capturing incidents and resolving issues in a timely manner.
- Develop a deep understanding of the eFX business systems, including the front-back processes and technology services (applications and infrastructure) supporting the businesses.
- Involvement in major incidents and operational issues impacting the business, including recovery / resolution.
- Produce ad-hoc reporting or MI for both IT and business stakeholders
- Participate in build out of ITRS monitoring capabilities
- Constantly seek areas of improvement, creating documentation or process automation
- Collaborate with technology teams across applications and infrastructure to deliver ‘production ready’ bug fixes and enhancements.
- Partner with the business and key stakeholders, keeping aligned to business direction, growth and strategic initiatives, whilst influencing decisions that positively impact the stability, quality and efficiency of service.
- Deliver a ‘best-in-class’ service to Clients, Trading and Sales, consistently meeting and exceeding their expectations ina high pressured environment.
- Act as a Continuous Service Improvement champion, embracing innovation, automation and process optimisation to exceed business expectations through improved service quality and operational efficiency.
What we’re looking for:
- Strong working knowledge of Unix environment
- Working knowledge of shell/perl/python scripting.
- Ability to read and write complex PL/SQL queries.
- Excellent knowledge of incident, problem, change, capacity, resilience, monitoring and automation, with a proven track-record of delivering improvements to the overall stability, quality and efficiency of service.
- Strong knowledge ITIL processes with experience implementing Service Design and Service Transition.
- Strong communication, negotiation and influencing skills.
- Highly collaborative and can build strong relationships at all levels of the technology and business organisation.
Skills that will help you in the role:
- Ability to write scripts in shell/perl/python.
- Knowledge and understanding of at least one Markets business, Rates, Credit, Securitized Products, Foreign Exchange, Equities Derivatives, Equities Cash or Primes Services. Experience within that asset in the e-Trading space.
- Experience implementing monitoring, performance and observability tools like ITRS, AppD & Elastic.
- Experience using scripting languages to deliver automation and process optimisation.
- Working knowledge of software application development practices and technologies.
- Working knowledge of core infrastructure including Cloud, Networks, Middleware and Databases
Where will you be working?
Pune
Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
Our Values
Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.
Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone’s contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.
Our Diversity
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.
Our Benefits
Our customers are unique. The same goes for our colleagues. That’s why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our flexible working options for colleagues. If you have a need for flexibility, then please discuss this with us.
Submit CV To All Data Science Job Consultants Across India For Free