Job Location: Mumbai
Job Description Summary
The mission of the CoE is to enable commercial strategy and drive profitable sales growth by shifting our mindset to being more “front office”, by exceeding customer needs and improving customer experience in the areas of contracting, sales operations, business analytics and program management/operational excellence.
This will be accomplished by standardizing, automating and integrating (CoE approach) as one company, driving data integrity and remaining agile to the evolving needs of customers and BD’s Go-to-Market corporate and BU strategies.
The Center of Excellence (CoE) team will embrace industry leading capabilities, develop our talent and know- how, hold ourselves accountable to strong performance and operate by the highest values and culture of the company.
Job Description
Be part of something bigger!
BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.
Accountabilities in this role
This role will be a key member of Commercial Data Integration team involved in integrating, transforming, and harmonizing the data elements across the entire customer experience. This includes, but is not limited to, SQL scripting, data validation, trend analysis, and exception reporting. This role will interact with sales and marketing leadership and internal CCO stakeholders to research and resolve various data issues and implement the foundational data structure to meet various business needs. Success will require an adaptability and drive for continuous improvement.
Essential Responsibilities:
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Support CoE analytics and reporting strategy for the US Region and supported businesses.
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Develop and implement tools and processes to streamline path to resolution and prevent reoccurring issues.
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Become subject matter expert on end to end sales reporting process for the US Region.
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Build, train, and utilize tools to automate and sales tracing and case resolution process.
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Develop and roll out standardized process and tools to internal and external audiences
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Perform ongoing assessment of Analytics tools and dashboards relative to their usability, efficacy and adoption with their respective audiences.
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Collaborate with BU Management, Marketing and Sales to understand information needs to optimize existing tools and create new solutions.
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Optimize and automate current portfolio of tools to provide accurate/timely data in a usable/automated format to visualize trends relative to analytics function.
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Partner with key stakeholders to develop and document business requirements
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Translate and enhance business requirements into timely validated deliverables adhering to governance policies
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Supports all pillars of Commercial Operations regarding performance metrics and KPIs
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Leads and participates in key projects as assigned by leadership
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Hold accountability for team goals and KPIs
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Minimal travel required for this position
Qualifications
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7-10 years demonstrated experience in business analytics, large BI projects, tool design (Excel, Access, etc.) or dashboard design desirable
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Highly proficient in Excel, Database development (i.e. MS Access, SQL, Oracle, HANA), Data Mining tools and SAP BI/BW & Qlikview in the context of Analytics.
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Lean/6S experience preferred
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Qlikview/Power BI experience preferred
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Deep understanding in data relations, data standardization and analytics
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Proven experience in implementing new processes/systems and improvement of process efficiency
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Highly strategic and analytical problem solver with solid business acumen.
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Able to identify key business information needs through dialog and assist in development clear strategic recommendations on how to provide the desired insights.
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Proven ability to quickly establish credibility, trust, and support within all levels of organization.
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Ability to prioritize and execute a variety of objectives and clearly communicate progress and roadblocks
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Ability to articulate complex concepts, thought leadership and the business value of solutions in a clear, understandable way
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Bachelor’s Degree in related field
Key Competencies
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Drive for Results
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Process Effectiveness
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Customer Focus
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Business Acumen
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Dealing with Ambiguity
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why join us?
A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day.
You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.
To learn more about BD visit https://jobs.bd.com/
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
PDN
Primary Work Location
IND Mumbai
Additional Locations
IND Hyderabad – Regus
Work Shift
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