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Job Location: Madison, WI
Job Detail:
Systems Analyst
Job Summary:
Systems Analysts are responsible for requirements definition and documentation of computer networks and systems, translating general business requirements into concrete IT deliverables, process maps, and functional designs at an enterprise level.
Primary Duties and Responsibilities:
- Identify the appropriate business leaders/contacts for various business applications
- Work directly with IT Owners, Infrastructure, and Vendors to fully understand the infrastructure requirements for applications, including (but not limited to):
- Performing technical infrastructure systems analysis
- Understanding On Prem vs SaaS vs IaaS and end to end infrastructure to produce detailed network diagrams with requirements from vendors, leveraging our existing infrastructure footprint
- Writing server build documentation & firewall rules that explicitly detail server names and requirements regarding storage, server build, SMTP, SFTP, active directory, etc.
- Following change control procedures and submit production/test changes; contribute to improvement of such procedures
- Facilitate discussions around As-Is and To-Be infrastructure design to support current and future systems landscapes
- Interface with Security team and analyze security needs within and across infrastructure platforms
- Identify how applications interface through the end-to-end business infrastructure
- Consolidate and Standardize information related to all aspects of current and future infrastructure architecture
- Map server list to specific infrastructure owners for future remediation needs
- Create/Analyze server migration strategies for domain separations or upgrades
- Experience with SAP BASIS implementation, ServiceNow, ITIL, change management
- Support end to end application implementation lifecycle through design, build, testing support, cutover prep, and hyper care activities with cross functional teams
- Ability to create documentation to support audit and reporting requirements
- Facilitate discussions around roles and responsibilities to document RACI and operational support models for applications
- Collaborate with other IT resources to develop, maintain, and adhere to common set of work practices focusing on maintaining an integrated operating environment
- Document specific requirements for infrastructure team for each application requiring IT Infrastructure
Education and Experience Profile:
- Bachelor’s degree in Business, Information Technology, or Computer Science; equivalent and applicable experience may be considered in lieu of a degree
- Minimum of 3 years of experience as a Business Analyst, Infrastructure Technician, Infrastructure Systems Engineer, or similar in an Information Technology Department is required
- Prior professional experience designing, building, and maintaining infrastructure systems for a large organization is preferred
- Business Analyst Certification (CCBA/CBAP) and working knowledge of BABOK is preferred
- Experience with SAP ERP software, Service Now, and SharePoint is preferred
- Working knowledge of Six Sigma and Lean methodology is preferred
- Must have experience in gathering and documenting requirements for large, complex applications
- Background in Consumer Goods is preferred
Required Skills:
- Proven negotiation skills to help translate To Be Process analysis into specific process changes that need to be implemented that maximize end user benefit while minimizing departmental specific changes
- Ability to work with all levels of internal and external stakeholders to understand and document incoming demand
- Able to work with Project Managers, Developers, and Business Leaders to ensure To Be Process changes align with original project scope
- Advanced working knowledge of Microsoft Office Products such as Word, Excel, PowerPoint, and Visio to document requirements and make presentations
- Excellent written and verbal communication required
- Able to form networks across the organization to understand how each parts of the organization uses existing tools to conduct business
- Superior customer service skills to work with all levels of the organization to prioritize incoming demand, drive resource engagement, and effectively communicate escalation pathways when requests do not get approved
- Understanding of SAP ASAP methodology
- Understanding of the principles of organizational change management
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies’ dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers’ technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
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