Title: Salesforce Junior Functional Analyst

About Birlasoft:

Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group’s 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.

About the Job:

We are looking for a Salesforce Functional Junior Business Analyst with 4-5 years of experience, including at least 2 years relevant to Salesforce. The candidate should have experience in Automotive or Manufacturing domains.

Job Title: Salesforce Functional Junior Business Analyst

Location: Pune

Educational Background: Any Graduate

Key Responsibilities: Salesforce Admin/ Configuration- Sales Service, Field Service, Exp in MFG or Automotive projects/Dealer managements projects is a must

• Requirement Analysis: Conduct requirement analysis, fit-gap analysis, and functional design documentation.
• Testing and Assessment: Test functionalities and conduct solution assessment.

Skills Required:

• Salesforce Sales and Service Cloud
• Sales and Service management processes
• Strong communication skills