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Job Location: Mumbai
- Manage and update data within Salesforce.com
- Creating new records/importing third party data to support analysis
- Merging duplicates, updating customer hierarchy information, etc
- General data maintenance to support sales marketing activities
- Build reports and dashboards to support analysis planning using internal data. Will be done using a mix of Salesforce, Tableau, Excel, and Microsoft SQL Server
- Collaborate with end-users to build and maintain reports analysis that support forecasting, pipeline management, prospecting, and account planning
- Support the team in efforts to combine internal data with third party information to generate new insights for the Sales and Marketing functions
- Identify and communicate to management gaps between current system functionality and business goals
- Required Bachelors in Business/Economics/Information Technology (concentration in Business Analytics a plus)
- 3-5 years of experience in a similar business environment e.g. operations and back office
- Strong understanding of and experience with Salesforce CRM in Sales and Marketing context
- Strong communication problem-solving skills
- Proficiency with Microsoft Excel and familiarity w/ the office suite
- Preferred experience with Tableau or a similar data visualization and reporting tool
- SQL based queries
- Experience a plus DB Optimizer
- ZoomInfo
- Salesloft or similar
- Hubspot or similar
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