Blue Ocean Catalyst Private Limited | Jobs | Project Business System Analyst – Senior | BigDataKB.com | 08-02-22

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05/04/2022

Job Location: Bangalore/Bengaluru

What you will enjoy in this role

1. As part ofTechnology practice, the pace of the work matches the fast-evolving demands in the industry. Getting access to a broad spectrum of technologies and processes designed for a client solution.

2. Exposure to end to end CRM/CDP (Customer Data platform) implementation including what data eventually is sent to downstream marketing systems through data marts.

3. Understand and work closely with data across industries that will eventually provide insights into consumer behaviours and patterns to design marketing strategies.

4. As part of the dynamic team, you will have opportunities to innovate and put your recommendations forward

5. Leveraging best practices across multiple client accounts

6. Act as a liaison between business owners and internal delivery teams

7. The open and transparent environment that values innovation and efficiency

What you will do

1. Create BRDs based on the Client discovery/ intake

2. Create Functional Specs and data mapping documents.

3. Serve as a liaison between clients, vendors, management and delivery teams.

4. Hand- off requirements to development and testing team and support them with queries and clarifications.

5. Support testing teams during the testing phase through review of test plans and test cases and performing functional testing.

6. Provide walk through to client and vendors if necessary

7. Have a good understanding of data and help through various phases from data ingestion to data extract.

8. Able to have effective client meetings, understand deliverables, and drive successful outcomes

9. Help in developing and implementing best practices, standards, methodologies around business analysis, data analysis etc.

QUALIFICATION EXPERIENCE

Bachelors degree or Masters Degree

5+ years of relevant business analysis work experience in the database/ data driven marketing space

Good understanding of CRM, Marketing concepts and various marketing channels like Direct Mail, Email, Mobile, etc.

Experience translating business requirements into functional/business specifications

Good understanding of data warehouse and data mart concepts

Strong SQL skills, must be able to write queries

Good understanding of API, JSON , XML and SOAP UI.

Detail-oriented, able to multi-task, prioritize and able to quickly change priorities

Excellent written and communication skills

Good time management

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Public Holiday Support ï¿½ Paris Holidays (Client Holiday) will be followed as public holidays and not India holidays Process & Tools ITSM tool- Service Now ï¿½ Ticketing tool for INC/SR/Change /Problem tickets Inhouse tools intermediate knowledge on ITIL Process & Practices Educational Qualifications Bachelorï¿½s degree or masterï¿½s degree in information/computer technology preferred Key Competencies: 8+yrs of relevant experience in Incident Management / Infrastructure / Application Support Experience of working in a banking environment. Customer service oriented, able to work in a dynamic and fast paced environment Excellent communication, interpersonal and troubleshooting skills Must be self-motivated and directed and demonstrate a keen attention to detail and possess the ability to work autonomously											1	Tools: ITIL, Monitoring Tools, Service Now			No
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