Job Location: Oakland, CA
Blue Shield of California’s mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that truly serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.
To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our comprehensive approach to diversity, equity, and inclusion combines a focus on our people, processes, and systems with a deep commitment to promoting social justice and health equity through our products, business practices, and presence as a corporate citizen.
Blue Shield has received awards and recognition for being a certified Great Place to Work, best place to work for LGBTQ equality, leading disability employer, one of the best companies for women to advance, Bay Area’s top companies in volunteering & giving, and one of the world’s most ethical companies. Here at Blue Shield of California, we are striving to make a positive change across our industry and the communities we live in – join us!
The Data Analyst team will be responsible for performing detailed data analysis, source to target designs, data profiling, and metadata management in support of new development /implementation or enhancement of existing data assets. The Consultant, Data Visualization Analyst will report to the Manager – Data Analyst . In this role you will will be a key member of an elite team to work with the analytics teams, data teams, and business stakeholders to accelerate data-driven transformation by designing, developing, and driving adoption of easy-to-use business user self-service access to single source of truth business insights, across all stakeholders enterprise-wide in Blue Shield of California, largely thorough self-serve dashboard platforms like Tableau.
This role will combine both “art” and “science” expertise to designing an entire enterprise-wide portfolio of stylistically and functionally consistent data visualization systems and interconnected dashboards that are efficient at querying the underlying data stores, responsive to user input, and of clear value to business stakeholders as measured through adoption. This role blends the well-designed visualization with data analysis and change management expertise to accelerate our data-driven transformation journey to move from “data checking decisions” to “data making decisions”.
Your Work
In this role, you will:
- Own a set of data visualizations that may need to be continuously evolved to increase level of sophistication and/or answer new business questions, but remain simple to use
- Partner with analytical teams and business stakeholders to understand what metrics/information would be most useful to uncovering insights and accelerate meeting business goals
- Work with Data management team under D&A to design the necessary datasets balancing pre-aggregation versus live query in terms of flexibility and response time
- Demonstrate the business savviness and stakeholder management skills to juggle against multiple, often competing priorities, to deliver maximum value
- Design, as needed, for multiple levels of seniority from business analysts to C-level executives, with a flair for extracting “stories” or “insights” from the data
- Apply world-class design skills to enable ease-of-use and simplicity; success judged through adoption/usage which this role will be responsible to track
- Stay abreast of emerging business intelligence trends, technologies, tools, and approaches
- Be comfortable working both top-down in terms of a specific hypothesis/questions to answer as well as bottom-up exploratory approaches
- Implement appropriate views or filters to ensure display of any sensitive data is enabled only for the targeted audiences
- Build and maintain a culture of excellence, continuous learning, and agility
- Mentor and provide guidance to peers and junior staff
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