Job Location: Oakland, CA
Your Role
The Data and Analytics (D&A) team focus enterprise-wide on partnering with business stakeholders to apply the power of data & analytics to deliver new insights and data-driven solutions to accelerate business outcomes. The Director, Business Insights Democratization , reporting directly to the VP of Data & Analytics, will be accountable for accelerating data-driven transformation by designing, developing, and driving the adoption of easy-to-use business user self-service access to a single source of truth business insights, across all stakeholders enterprise-wide in Blue Shield of California, largely through self-serve dashboard platforms like Tableau.
This role will combine both “art” and “science” expertise to design an entire enterprise-wide portfolio of stylistically and functionally consistent data visualization systems and interconnected dashboards that are efficient at querying the underlying data stores, responsive to user input, and of clear value to business stakeholders as measured through adoption. This role blends the well-designed visualization with data analysis and change management expertise to accelerate our data-driven transformation journey to move from “data checking decisions” to “data making decisions.”
This role is expected to partner closely with data engineers to establish/maintain a single source of truth, with analytical teams to understand what insights would be most beneficial to the business, and with business stakeholders to help drive the adoption of these self-service tools (largely Tableau). The successful candidate can translate the key business questions into at-a-glance answers with visual poise through the application of visual best practices and knowledge of underlying data structures and query approaches. This role is expected to be a strategic thought leader, an evangelist, a talent magnet, a hands-on builder, and a change agent.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building, and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Your Work
- Own end-to-end roadmap for building additional or modifying/rationalizing the portfolio of existing data visualizations across the enterprise to create a cohesive single source of truth across all business areas
- Partner with analytical teams and business stakeholders to understand what metrics/information would be most useful to uncovering insights and accelerate meeting business goals
- Work with the Data management team under D&A to design the necessary datasets balancing pre-aggregation versus live query in terms of flexibility and response time
- Establish and adhere to both front-end design style guides and back-end data aggregation standards to drive ease of development and use
- Design for multiple levels of seniority, from business analysts to C-level executives, with a flair for extracting “stories” or “insights” from the data
- Apply world-class design skills to enable ease-of-use and simplicity; success is judged through adoption/usage, which this role will be responsible to track
- Stay abreast of emerging business intelligence trends, technologies, tools, and approaches
- Demonstrate the business savviness and stakeholder management skills to juggle against multiple, often competing priorities, to deliver maximum value
- Be comfortable working both top-down in terms of a specific hypothesis/questions to answer as well as bottom-up exploratory approaches
- Implement appropriate views or filters to ensure display of any sensitive data is enabled only for the targeted audiences
- Build and maintain a culture of excellence, continuous learning, and agility
- Attract, develop, engage, and retain world-class data visualization talent aligned with BSC’s mission of improving access/cost/quality of healthcare to all
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