Job Location: Columbia, SC
Position Purpose:
As a member of our Business Analysis team, you will conduct business process analyses, needs assessments and preliminary cost/benefit analyses in an effort to align operations solutions with business initiatives, and prepare functional, system and program specifications. You will use your analytical skills to provide management support in review of various internal/external reports/data. You will also provide assistance with testing efforts and may provide security administration to application supported by area when the appropriate written and approved request is received.
Here is your opportunity to apply your teamwork, interpersonal, analytical, and conceptual skills; demonstrate your knowledge and understanding of how projects and implementations affect an organization and can effectively link it to business processes as well your knowledge of mainframe electronic data processing system change methodology.
- Evaluates the activities, performance, and systems within a specific area for standards and workflow simplification.
- Coordinates testing and debugging of new or modified software.
- Research system problems and identifies potential solutions.
- Under general direction, defines business requirements, tests, and leads small to moderate projects.
- Communicates with management and departmental personnel to document workflow procedures.
- Prepares written reports and analyses pertaining to testing results and related data, including recommendations for customers on improving operational workflows.
- Bachelor’s degree OR 4 years of job-related business experience.
- Two years of job-related business systems analysis, research and/or customer support experience.
- Working knowledge of business support and systems concepts.
- Able to communicate effectively with technical and non-technical audiences, including the ability to express basic technical and business concepts to management, peers, and the business units.
- Good teamwork and interpersonal skills while still being able to work independently
- Good analytical and conceptual skills.
- Fundamental understanding of user acceptance test plans and test matrices, project plans, and scope and design documents
- Working knowledge and understanding of how projects and implementations affect an organization and can effectively link it to business processes.
- Working knowledge of mainframe electronic data processing system change methodology
- Microsoft Office to include strong proficiency in Excel, Word, PowerPoint, Access
- Advanced knowledge of MS Office to include Excel and Access.
- Experience with Power BI
- Experience with AnyDoc and/or Batch Control
- In-depth knowledge of procedures for the supported business unit
- Computer programming skills
- Attention to detail
- Strong organizational skills
- Proficiency with BCBSSC/subsidiary systems
- Knowledge of programming languages and/or concepts
- 401(k) retirement savings plan with company match
- Subsidized health plans and free vision coverage
- Life insurance
- Paid annual leave — the longer you work here, the more you earn
- Nine paid holidays
- On-site cafeterias and fitness centers in major locations
- Wellness programs and a healthy lifestyle premium discount
- Tuition assistance
- Service recognition
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