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Job Location: Bangalore/Bengaluru
- The CX engineering Sr. Data Specialist position is a client-facing role, requiring deep business knowledge combined with a flare to bridge between the data and the business; to capture and measure the digital activities which are so important to business, and turn them into useful insights and actions which impact customer and business outcomes.
- This requires that we help make sure that there is strategic organization around what needs to be measured, and what value it will deliver.
- That purpose is defined and adhered to when we collect, process, and act on data.
- This requires that we educate and inform our colleagues and clients about how best to use data to generate useful insights and actions.
- This requires that we design and deliver solutions which fit needs and improve the data agenda.
- We work within blended teams consisting of technologists, user experience, design specialists, and account managers to help inform and improve the business that we as a company deliver for our clients.
- We work directly with clients to grow and mature how and why they do digital analytics to turn it into more of a powerhouse in their business.
- We advise, we consult, and we deliver.
- As a member of this team you ll be a lead in developing and driving our team and our business to get the most out of data.
- You ll push thinking and delivery across multiple accounts leveraging your deep experience in data solutions to ensure success.
- You ll coach and develop colleagues to achieve continually high performance and outputs.
Primary Responsibilities:
- Adobe Launch or Google Tag manager or Ensighten or Tealium Implementation experience across the life-cycle (versed with at least two) Proficient JavaScript experience in coding and troubleshooting analytics implementations.
- Convert scope and requirements to Solution Design Reference (SDR) Create and maintain Adobe Analytics JavaScript tags and plugins.
- Be able to convert SDR to exact JS code to be added on page or user actions on page Participate in clients QA and deployment processes (Agile methodology, etc.) Thorough knowledge of reporting console and admin console Collaboration with various business stakeholders in scoping out analytics implementation for new initiatives
- Hands-on experience with one or more web analytics tools such as Omniture SiteCatalyst and debugging tools like Charles, HTTPWatch or WASP Ability to work with limited supervision, therefore strong time management and organization skills required
- Proven track record working and managing multiple projects with tight deadlines
- Reporting and Analytics – concepts understanding Collaborate with external partners to understand their business requirements and articulate those into measurable KPIs
- Experience Guidelines: Seasoned Web Analytics Implementation practitioner with experience across products like Adobe Analytics, WebTrends, CoreMetrics etc.
- Proven technical knowledge of digital testing technologies and demonstrable passion for its applications to enhance customer experience and drive revenues Solid understanding of online marketing, tools and related digital technologies.
- Have sound logical reasoning and exploratory data analysis skills.
- Should be adept with web analytics tools for advanced reporting, monitoring, dash-boarding, advanced analytics to solve business problems
Education:
- Graduate or Post Graduate Degree Experience
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