Job Location: United States
About Us
At Cars.com, we help shoppers meet their perfect car match, and people find their perfect career match. As one of the top places to work in Chicago, according to The Chicago Tribune, Built-In Chicago and others, we pride ourselves on a culture of growth and innovation.
Cars.com has revolutionized the automotive industry for both shoppers and sellers through technology and solutions for buyers and sellers alike. We never shy away from a challenge, move fast, collaborate across functions to approach problems from every angle. We’ve built a culture that’s second-to-none and share core values that keep everyone working full-speed at the same goals with the same open, outcome-driven and bold attitudes.
Cars.com is a CARS brand. CARS includes the following brands: Cars.com, Dealer Inspire, DealerRater, FUEL, CreditIQ & Accu-Trade. Learn more here !
About The Role
The Business Intelligence (BI) Analyst is a business-technology liaison position on the DealerRater team tasked with helping us grow through data-driven insights and opportunity discovery. In this dynamic role you will dive into our data to uncover opportunities for experience optimization and customer value delivery. You will also enable stakeholders with actionable, insightful measurement & performance reporting that guides the business through growth goals.
The ideal candidate will have a robust mix of technical and communication skills, with a passion for optimization, data storytelling, and data visualization. You will collaborate with teams across the organization including Product, Technology, Marketing, Finance, and senior leadership to identify needs and opportunities for improved data management and delivery and to translate business needs into analytics/reporting requirements. This role will also have responsibility for data stewardship over data and metrics most important to business constituents, to improve data accuracy, viability, and value.
This role will act as a coach and consultant to the business with the goal of increasing the utilization of data and analytics throughout.
About You
- A curious mind that loves a challenge and has a thirst for discovery, answers, and optimization.
- Can easily organize and analyze large, varied sets of data and distill into actionable insights.
- Superior work ethic and eagerness to learn, time/project management, and flexibility to thrive in our dynamic environment.
- Active listener with the ability to ask the right questions to understand the business problem and identify the analysis approach.
- Strong sense of pace and urgency to meet deadlines, while being obsessive about accuracy and presentation of the results.
Job Functions
- Extract and analyze data and build reporting via Google Analytics, SQL, Tableau, and other tools.
- Synthesize data from our analytics tools and database into actionable insights. Clearly communicate these recommendations to internal stakeholders and senior leadership.
- Drive the standardization of data metrics and KPIs leveraging business process and data knowledge.
- Create compelling, intuitive dashboards to enable the business with critical metrics, with a focus on data automation, anomaly detection, and actionable data visualizations.
- Help drive accuracy and consistency in data and reporting. Work with the product, technology, and/or operations teams to identify new data needs and ensure accuracy in existing data and reporting.
- Facilitate the prioritization of projects in consideration of competing business interests.
- Execute ad-hoc reports for management team and end users.
Experience & Education
- 3+ years professional experience as a BI Analyst or Data Analyst
- Experience with statistical analysis and modeling is a plus
- Bachelor’s degree required. A degree in a quantitative or business-related field such as economics, statistics, finance, mathematics, or marketing is preferred.
Technical Skills
- SQL
- Tableau power user
- Analytics tools such as Google Analytics (preferred) or Adobe Analytics.
- Data visualization tools such as Tableau (preferred), Power BI, Looker, Domo, or R-Shiny
- Advanced Excel or Google Sheets skills
- A/B Testing tools and concepts such as Optimizely (preferred) or Adobe Target
About The Company
Founded in 2002, DealerRater®, a Cars.com (NYSE:CARS) company, is the world’s leading car dealer review website that connects consumers with the right person at the right dealership. The site offers over 8 million sales and service reviews across 49,000 U.S. and Canadian dealerships. More than 14 million consumers read DealerRater content across the web each month. By offering a product suite that allows qualified dealerships to manage their reputations and achieve higher SEO rankings, DealerRater supports new customer connections by growing online presence.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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