Category: Service Desk

Industry Type: IT / Software Dev Job Detail: Job Description Service Desk – IT Ops Specialist Global Service Desk provides 24X7 first line support for any IT related issues for all Marvell users. As IT Ops Specialist you will be part of a dedicated team aimed to provide excellence in Customer Service and efficient Problem-solving…

Industry Type: IT / Software Dev Job Detail: As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems…

Industry Type: IT / Software Dev Job Detail: Job Profile: The IT Service Desk Manager is responsible for managing and optimizing service desk operations, leading a team of service desk agents, ensuring efficient issue resolution, and maintaining high levels of client satisfaction. The ideal candidate will have a strong background in IT service management, strong…

Industry Type: IT / Software Dev Job Detail: We are HiringPlease go through the Job description below before applying Technical Skill set • Voice Call Handling: excellent knowledge of handing voice calls and multitasking. • Email Communication: professional email writing skills. • Chat Communication: professional chat writing skills and multitasking. • Infrastructure Monitoring: Good understanding…

Industry Type: Risk / Safety / Compliance / Privancy / Security Job Detail: What is special about Lighthouse Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing…

Industry Type: Miscellaneous, Job Detail: Identify/ articulate a clear problem statement of production issues for resolver groups to act/ respond with appropriate priority. Participate in regular discussion forums (scheduled / unscheduled calls) with local & onshore resolver groups to garner appropriate attention on open incidents/ requests. Participate in Technical & Management bridges as required. Maintain…

Industry Type: BFSI / Fintech / NBFC Job Detail: Service Desk Analyst – L1 Posted: 07/03/2025 Closing Date: 14/03/2025 Job Type: Permanent – Full Time Location: Mumbai Job Category: IT Job Description Are you ready to grow your career in our global tech hub Cover-More Group helps people travel safely across the globe every day.…

Industry Type: BFSI / Fintech / NBFC Job Detail: The IT Service Desk Team Leader is a key leadership role responsible for overseeing the day-to-day operations of the IT Service Desk. This role involves leading and guiding the service desk team to provide exceptional IT support, ensuring the resolution of incidents and service requests, and…

Industry Type: IT / Software Dev Job Detail: Respond to requests for technical assistance by following prescribed procedures. Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software, applications or basic network-related incidents Log all contacts and document all the activities and results accurately and completely within the incident management…

Industry Type: IT / Software Dev Job Detail: Service Desk Engineer:- Should have good communication and technical knowledge. Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided…