Job Location: Nashville, TN
Remote, work from home, United States
Summary:
Cigna is seeking a highly motivated team member with strong data and analytics background to join our Medicare member retention strategy & analytics team. This individual will be an active contributor in high-visibility large-scale projects that drive one of the organization’s top priorities, member retention. This individual will work with retention and customer experience team members as well as various parts of the organization to create the analytics and reporting that drive strategy.
Responsibilities:
Exploratory reporting in to retention related issues using multiple data sources.
Program and campaign support and effectiveness analysis.
Creating tools and processes for regular reporting on retention relating to overall organization performance.
Ad hoc analysis to answer specific business questions and generate insights to support decision making.
Development of dashboards to track operational KPIs to provide lead indicators for retention forecasting.
Support the development of retention goals based on analysis of historical trends.
Qualifications:
Bachelor Degree in Finance, Economics, Engineering, Sciences, Math, Statistics, Actuarial Science or a related quantitative field strongly preferred
Strong technical skills required to explore, extract, organize, transpose and analyze large data sets using SQL and/or SAS/R/Python
Ability to build Visualizations using Tableau and/or SAS/R/Python to tell a Data Story
Self-Starter who enjoys problem solving and creating innovative solutions
At least 2 or more years’ of experience in quantitative analytics or business analytics roles (experience with healthcare data preferred)
Strategic thinker with the ability to develop sophisticated quantitative analyses and synthesize the results into implications and communicate recommendations to senior leadership
Excellent communication and presentation skills, capable of shaping messages appropriately for a senior-level audience and proficiency using MS Excel, Word and PowerPoint
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 69,500 – 115,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna .
About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
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