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Job Location: Chennai
The Database Analyst & MIS reporting is an entry-level position responsible for publishing day to day MIS at central and Region level, while ensuring adherence to Citi’s policies and guidelines, in coordination with the all frontline Channels managing Customer Complaints for the Bank.
Responsibilities:
- Assist with the administration of compliance procedures and control systems for the business review department, including monitoring and reporting.
- Develop information regarding required changes / improvement in reports and procedures
- Assist with the preparation of written and verbal reports for senior management on compliance program status, issues, trends and concerns against Complaints Governance.
- Apply knowledge of how the team interacts with others in order to accomplish goals
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
- Must have Data Analyst Skills – excel proficiency, data visualization, good presentation skills.
- Exploring data and generating reports in order to improve on KPI’s, Regulatory reporting, standardization of financial statements, preparing presentation taking into consideration management needs, Data quality control, Compiling, reviewing and managing the reports and further assist in regulatory reporting & regional reporting.
- Manage project timelines, milestones tracking, expected outcomes, accountable owners and ensure effective communication and coordination
- Responsible for the creation and distribution of daily, weekly, Monthly and quarterly reports for senior leadership to help gauge Performance targets
- Helps other team members prepare for Internal and External Audits and helps standardize response templates and all region deliverables.
- Applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- Previous relevant experience preferred
- Communication & Writing skills – competent communication about the expectations, goals and responsibilities
- Problem solving skills – Being able to think on the problem and address the problem through agile & handle conflict resolution
- Good product knowledge, proven experience and confident personality
- Build strong relationship across all team seniors and cross-functional partners to foster superb collaboration
- Must have Data Analyst Skills – excel proficiency, data visualization, good presentation skills.
Education:
Bachelor’s/University degree or equivalent experience
On March 30, 2022 , Citi reached an agreement with Axis Bank for the sale of Citi’s consumer businesses in India. The transaction comprises the sale of the consumer banking businesses of Citibank India, which includes credit cards, retail banking, wealth management and consumer loans. The transaction also includes the sale of the consumer business of Citi’s non-banking financial company, Citicorp Finance (India) Limited, comprising the asset-backed financing business, which includes commercial vehicle and construction equipment loans, as well as the personal loans portfolio. It excludes Citi’s institutional client businesses in India. Citi remains committed and focused on serving institutional clients in India and globally. The transaction is expected to close in the first half of 2023 subject to requisite regulatory approvals. As this particular role operates within the scope of Citi’s consumer businesses, the successful candidate will initially be employed by Citi, but on sale completion, her/his employment will transfer to Axis Bank.
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Job Family Group:
Decision Management
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Job Family:
Data/Information Management
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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