Job Location: Jersey City, NJ
Role Overview
Join a creative, inclusive, and data-focused team looking to transform how Citi manages Corporate Loans data and operational processes – a major initiative for the bank. The Cross Functional Business Analysis (CFBA) team within ISG Loans Technology at Citigroup is searching for an organized analyst interested in using data to aid in creating strategic automation solutions and process reengineering within the Information Services Group (ISG) and Institutional Client Group (ICG) for Loans Products and for Credit Risk Monitoring.
The role involves partnering with several key internal stakeholders (Operations, Technology, Banking, Markets, Commercial Bank, TTS, Compliance and Risk) in order to create holistic and strategic solutions that fully support, satisfy, and anticipate the operational, credit monitoring, and reporting needs of the business and our regulators.
The CFBA team can be described as a consultancy-style team of Business Analysts that are deployed to varying projects across the Loans Reengineering Initiative in ICG as a lot of these projects include solutioning and defining requirements across multiple internal systems. The specific Loans Reengineering Initiative this team is working on is the Wholesale Lending Credit Risk (WLCR) program.
Organization & Department Overview
The Information Services Group (ISG) aims to be the best for our clients by creating a Service-Centric organization focused on digitizing Institutional Client Group’s (ICG) products/services, driving out manual work, and delivering world-class Client Experience and enabling growth via scalability. The ISG organization works in partnership with data clients across all ICG business lines, deploying solutions to increase their competitiveness, through restructuring business processes, simplifying information access, and providing business intelligence around critical data.
Job Functions
The team is looking for a growth-oriented and curious business analyst who will:
Conduct data analysis – using Excel and will grow to learn how to use SQL and/or Python
Organize self and others – aid team with meeting minutes, project management and tracking, and coordination with stakeholders
Communicate effectively – summarize analysis with business context in mind & be able to verbally describe analysis with management
Learn quickly, be self-driven, and reliant – the CFBA team moves quickly and an analyst will be expected to grow with the team. This will likely involve researching concepts and using Citi intranet to search for educational materials to learn additional context on the projects
Define and own the resolution of issues – own their projects, tasks, and deliverables fully including overcoming hurdles with the support of the team,
Be a change agent – review existing processes critically in order to identify inefficiencies and automation solutions,
Hunt for the right solutions – collaborate with team members, technology partners, and business partners to identify efficient and strategic solutions,
Be organized and timely – have a strong appreciation for regulatory deadlines.
An example of the analyst’s expected responsibilities would include using Excel to identify data quality issues and proposed resolutions throughout a project to generate an accurate regulatory report. In order to do so effectively, the analyst must gain an understanding of the meaning behind the data and how this data applies to a loan. The analyst must develop a working knowledge of the business use case related to the data in order to propose resolutions, which is the ultimate need. The analyst would also be expected to document the proposed resolution as a business requirement that would need business approval and be added to a BRD (Business Requirement Document) or into Jira.
A second example could be that the analyst collects or creates current state process diagrams using Visio or PowerPoint using information gathered from subject matter experts across the business to then use in defining improved processes that align to the firm’s strategic initiatives.
The expectation is for the analyst is to be able to take on various business analysis projects collaborating with others on the team and provide any necessary documentation and presentation materials related to the project.
Personal Development
In the role, the business analyst will have opportunities for management exposure, to make highly impactful process improvements, and to grow their analytical and leadership skills.
Over the course of the role, the business analyst will grow to:
- build subject matter expertise on a broad range of areas within institutional lending ranging from loan origination and servicing, credit management, regulatory reporting, data modeling, etc.
- gain leadership skills and exposure to leaders and senior managers across the bank
- lead projects/programs over time
- enhance presentation skills that cater to the audience using multiple mediums (verbal, PowerPoint, Excel, etc.),
- receive mentorship from the analyst’s reporting line as well as through formal development and leadership programs within ISG,
- be part of a collaborative, diverse, and results-driven team that supports one another on a daily basis.
Qualifications
The business analyst is expected to have:
- a bachelor’s degree in Business, Finance, Data Science or Analytics, Statistics, Engineering, Economics, or other similar degrees,
- 0-2 years of job experience
- a baseline understanding of some financial instruments. An understanding of loans products or credit risk management is a plus,
- working knowledge of Microsoft Excel, Word, and PowerPoint.
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Job Family Group:
Technology
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Job Family:
Applications Development
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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View the Pay Transparency Posting
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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
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