Job Location: Austin, TX
Job Detail:
Minimum Qualifications
Education and/or Equivalent Experience:
- Graduation with a Bachelor’s degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools.
- Graduation with a Master’s degree from an accredited college or university may substitute for up to two (2) years of the required experience.
Licenses And Certifications Required
- None
Notes to Applicants
The Business Intelligence Consultant is responsible for the creation and maintenance of a variety of records including complex relational databases. Data analysis is used for performance measurement, project/program evaluation, and original research about fire service operations.
Please note the following when completing the City of Austin application for this position:
- Please be sure to detail on the application all the previous employment experience you wish to be considered as part of your qualifications. Please include contact information from previous employers.
- A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered.
- A resume is required but will not substitute for a complete employment application. Please do not use the phrase see resume or refer to other documents to complete your application. Do not leave the Duties and Responsibilities sections blank. Applications missing information and/or documents will be deemed incomplete applications and will not be considered.
- Austin Fire Department may close the posting any time after seven days from the initial advertisement. Once a position is closed, no additional applications will be accepted.
Travel
If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
Pay Range
$32.89 – $41.93 per hour
Hours
Monday-Friday 8:00 AM – 5:00 PM
Job Close Date 01/15/2023
Type of Posting External
Department Fire
Regular/Temporary Regular
Grant Funded or Pooled Position Not Applicable
Category Professional
Location 4201 Ed Bluestein Blvd, Austin, TX 78721
Preferred Experience
Preferred Qualifications
- Advanced skills with data analysis and data mining.
- Strong organizational skills.
- Experience training groups on data collection and data-driven decision making.
- Strong communication skills and experience explaining complex technical information in business terms directly to organization executives.
- Demonstrated experience with process improvement.
- Experience working in a public safety environment.
- Ability to travel to more than one work location.
Duties, Functions And Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Analyzes business and functional requirements and translates these requirements into robust, scalable, and operable solutions. Collects, analyzes, and shares data to help business teams drive improvement in key business metrics, customer experience, and business results. Utilizes database and web application technologies to design, develop, and evaluate innovative business intelligence tools and automated reports. Designs, develops, and tests BI solutions such as databases, data warehouses, queries and views, reports, and dashboards. Performs conversions, imports, and exports of data within and between internal and external software systems. Merges BI platforms with enterprise systems and applications and documents new and existing models, solutions, and implementations. Enhances the performance of BI tools by defining data to filter and indexes. Troubleshoots BI tools, systems, and software. Troubleshoots reported data loads or reconciliation inconsistencies in conjunction with the sites for data models and/or reports. Tracks, monitors, and analyzes performance and production issues, and implements improvements. Supports and helps manage external resources, such as service providers and vendor support and participates in vendor evaluations. Maintains the quality of Metadata Repository by adding, modifying, and deleting data. Provides input to the development of data/information quality metrics. Tracks and reports on issues and enhancement requests for the business in a timely manner. Analyzes and tests new releases/versions of software. Designs and delivers end-user training and training materials. Trains users to transform data into action-oriented information and to use that information correctly.
Responsibilities- Supervision And/or Leadership Exercised
- May provide leadership, work assignments, evaluation, training, and guidance to others.
Knowledge, Skills And Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of reporting analysis, design, and programming principles as well as knowledge of multiple industry standard reporting tools such as Crystal and Business Objects.
- Knowledge of industry standard database systems such as MS, SQL , and Oracle.
- Knowledge of Software Development Life Cycle ( SDLC ) and Information Technology Infrastructure Library ( ITIL ) concepts.
- Knowledge of release, change, configuration, and incident management.
- Knowledge of industry reporting techniques and developing and maintaining interactive reports.
- Knowledge of relational data modeling and relational database design.
- Knowledge of standard industry ERP technologies such as SAP .
- Knowledge of business operations as well as one or more business functional areas.
- Skill in data analysis and data mining.
- Skill in identifying and solving system and application problems.
- Skill in coordinating work projects and providing technical assistance.
- Skill in preparing data structures, flowcharts, and logic flow diagrams.
- Skill in applying migration procedures.
- Skill in analyzing and meeting the data processing needs of users.
- Skill in working with people of varying technical abilities in a team environment.
- Skill in training groups on reporting standards.
- Skill in analyzing major system reporting problems and applying appropriate solutions.
- Skill in actively participating in functional unit testing, integration testing, stress testing, systems testing, and user acceptance testing.
- Ability to learn City specific and industry standard reporting tool sets.
- Ability to explain complex technical information in business terms and communicate clearly and effectively both verbally and in writing.
- Ability to support and work with Business Intelligence/Data Warehousing environments.
- Ability to establish and maintain effective working relationships with City staff and the general public.
Criminal Background Investigation This position does not require a Criminal Background Investigation
EEO/ADA
City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.
Supplemental Questions
Required fields are indicated with an asterisk (*). * Do you have the ability to travel to multiple sites as part of the regular job duties? * Describe your skill level performing data mining and analysis * When was the last time you provided data-related training to a group? * Describe your experience level explaining technical information in business terms directly to executives: * Do you have Public Safety-Civil Service work experience? * Describe a process improvement project that you initiated at work.
- The Business Intelligence Consultant requires graduation with a Bachelor’s degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master’s degree from an accredited college or university may substitute for up to two (2) years of the required experience. Do you meet the minimum qualifications of this position?
- Yes
- No
- Yes
- No
- None
- Beginning
- Moderate
- Advanced
- Never
- In the last month
- In the last year
- More than a year
- None
- Beginning
- Moderate
- Advanced
- Yes
- No
(Open Ended Question)
Optional & Required Documents
Required Documents Cover Letter Resume Optional Documents
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