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Job Location: Bangalore/Bengaluru
Title: Salesforce Business Analyst
Required Experience : 5 to 8 Years
Location: Hyderabad and Pune
Requirements
- Experience using Salesforce or similar CRM Products to develop client or business solutions
- Hands on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security controls
- Proven ability leveraging analytical and problem-solving skills in a fast-paced environment
- Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies
- Strong presentation, communication (written and verbal) skills, and interpersonal skills
- Ability to juggle and prioritize multiple tasks within a collaborative team environment
- Demonstrates flexibility and willingness to do what it takes to get the job done
- Drive and desire to learn and grow both technical and functional skill sets
- Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio
- Must have a bachelors degree completed
Preferred Experience and Skills
- Experience leveraging and configuring AppExchange products to develop a solution
- Experience soliciting, gathering, and analyzing user input and requirements
- Experience documenting user stories and creating to-be process flow diagrams
- Experience collaborating with business stakeholders
- Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)
- Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service or Community)
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