Home ITSM Jobs - Bharat Coforge | Service Management Lead | Noida | 3/9/2025 | JobId: 11721

Coforge | Service Management Lead | Noida | 3/9/2025 | JobId: 11721

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09/03/2025

1

Industry Type:
IT / Software Dev

Job Detail:

Roles and Responsibilities :

Lead the Service Management team to ensure effective delivery of services, meeting customer expectations and SLAs.
Develop and implement process improvements to increase efficiency, reduce costs, and enhance overall service quality.
Collaborate with cross-functional teams to resolve complex issues related to infrastructure, operations, and service management.
Ensure compliance with industry standards, regulations, and company policies.

Job Requirements :

10-18 years of experience in IT Services & Consulting industry.
Strong background in service management principles, practices, and frameworks (e.g., ITIL).
Proven track record in leading high-performing teams and driving business results through process improvements.

Apply Here:

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Tools: Ansible, AWS, Monitoring Tools			No					Certification Req./Pref.

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