Industry Type:
BFSI / Fintech / NBFC
Job Detail:
See yourself in our team
The Chief Data & Analytics Office (CDAO) is dedicated to shaping and delivering an integrated and consistent approach for the Group’s data, analytics, and AI capabilities. This role is part of the CDAO Transformation and Change Centre of Excellence (CoE), reporting to the Chapter Lead responsible for the Group’s data transformation and change efforts.
In this role
You will support the Group-wide data transformation (CommBank.data), playing a crucial role in enabling every part of the Bank to leverage cutting-edge data, AI, and analytics to reimagine customer experiences and build a brighter future. This aligns with the Bank’s ambition to become the best AI bank in the world.
Do work that matters
As a Change Manager, you will work closely with Senior Change Managers to support the data transformation, where we are developing a world-class ecosystem that seamlessly integrates with every part of the Bank, driving faster, more personalised, and innovative customer and employee experiences.
On any given day, you will:
- Conduct change impact assessments to ensure the people-related benefits and risks of various data changes are well-understood and managed.
- Design, integrate, and execute effective change plans and other change artefacts to manage the people impact of proposed data changes and initiatives.
- Identify and manage stakeholders, delivering a targeted engagement experience.
- Influence the user experience by advocating for the voice of the customer.
- Own the data change adoption and embedment through integrated strategic and tactical communications, engagement, coaching, and tracking change effectiveness.
- Support change governance activities and identification of risks.
- Collaborate across the CDAO Transformation and Change CoE to build an exceptional culture and drive knowledge sharing, learning, and problem-solving.
We’re interested in hearing from people who have:
- Experience in data and/or technical transformation and change programs and projects (highly advantageous).
- Proven experience in change planning and delivery, particularly in Pace/ scaled-Agile.
- Solid understanding and application of change management methodologies.
- Strong writing skills and the ability to simplify complex messages.
- Confidence in planning and conducting workshops, facilitating working groups, designing stakeholder engagement and training, and driving communication.
- Excellent organisational skills, with a demonstrated ability to meet deadlines and prioritise tasks.
Working with us
We offer flexible work options, including spending at least half your time each month in the office. Other options include adjusting start and finish times, part-time roles, and job sharing. Discuss with us how these can suit you.
If this sounds like you, apply today!
If you’re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 14/03/2025
