Computershare | Foreclosure Attorney Analyst I | Greenwood Village, CO | United States | BigDataKB.com | 17 Oct 2022

We have a unique opportunity for someone to contribute their talents and strengths as a Foreclosure Attorney Analyst I

A COMPANY TO BE PROUD OF

At Computershare we invite you to share our vision and commitment to excellence in everything that we do. Our 12,000 people around the globe are entrepreneurial and innovative, serving 16,000 clients and customers with precision and reliability because they count on us to deliver, every time.

Computershare (ASX: CPU) is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services.

Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world’s leading organizations use us to streamline and maximize the value of relationships with their investors, employees, creditors and customers.

Computershare is represented in all major financial markets and has over 12,000 employees worldwide.

DIVERSITY IS A STRENGTH

Across our global team, we see diversity as a source of strength. The more perspectives we have, the better equipped we’ll be to meet the demands of our diverse global customer base. We want every person who joins out team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.

OUR VALUES

Our key values – Certainty, Ingenuity and Advantage – drive everything we do: you can count on us to deliver with precision and reliability, every time. We look beyond today’s problems to find tomorrow’s solutions, focusing on finding new and better way to unlock your competitive edge and help you achieve your business goals.

A ROLE YOU WILL LOVE

Responsible for optimal communication with Foreclosure firm and related parties. Acts as a liaison between firm and internal business units with a strong focus on increasing attorney performance through communicating changes, resolving challenges, and monitoring overall performance. Performs high degree of analyst to assess opportunities for firm performance improvement, particularly with loans or firms that pose an additional risk. Performs onsite assistance as required for training or attorney transfer support.

Primary Accountabilities

• Communicate with firm and related parties regarding firm performance reports and escalated loan issues. Primarily communicates using email and phone. This includes setting up and preparing for performance review calls. This task will also include identifying best contacts to drive performance enhancements at the firm through regular contact.
• Works on special projects to identify opportunities for firm performance improvement, or analyze loans where there is increased risk including firm transfers, acquisitions, and investor specific loans.
• Communicate with internal business units to assess loan status, process changes, and overall performance related issues. Identify actions needed and escalate to appropriate parties. This includes preparing formal recommendations to management related to firm selection and performance based on review of data and performance calls.
• Perform problem resolution and identification of root causes. Provides recommendations to management on a loan by loan basis, as well as changes in procedure or process.
• Research loan status information, document inquiries, and attorney rebuttals. Appropriately document and escalate items related to research.
• Administrative and default related tasks, which may include a combination of any of the following: Preparing and e-mail communication to attorney firms, updating firm contact list, sending network announcements to firms, preparing performance data for firms, and tracking firm responses and inquiries.
• Aggregate data, often from various firms, in order to help internal business units address changing regulations or business needs.
• Assist on special and ongoing projects including, but not limited to; further development of performance reports, attorney issue tracking and attorney ranking and assignment matrices.
• Other duties or tasks as assigned by management.

WHAT WE NEED FROM YOU

• Comprehensive knowledge of foreclosure processes and default loan servicing.
• Superior communication skills.
• Superior data analyst skills.
• Strong attention to detail.
• Demonstrated ability to analyze data and summarize and communicate it’s meaning clearly verbally and in writing to internal and external sources.
• Excellent organizational and time management skills.
• Proficient use of LPS, LoanServ and Microsoft Office applications.

KEY QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• 5+ years of strong Default Servicing experience, specifically in Timeline Management (Foreclosure, Bankruptcy, etc.)
• 2+ years of communications, public relations, or marketing experience preferred. Strong performance in FC Attorney Analyst I role

Language Ability

Ability to read/comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one-on-one/small group situations to customers, clients, and other employees of the organization

Mathematical Ability

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability

Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with a variety of abstract and concrete variables.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the environment is typical of an open office environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

REWARDS AS UNIQUE AS YOU

• A choice medical insurance plans designed to meet your needs
• Dental & Vision insurance
• Life & Disability insurance
• Flexible spending and health savings accounts
• Employee Stock Purchase Plan
• Paid time off – You’ll accrue 3 weeks your first year!
• Nine Holidays
• $1,000 Employee Referral Program
• Wellness programs
• Matching 401(k)
• Tuition Reimbursement
• Banking and investments plans
• Rewards and recognition programs
• Employee discounts for wellness, auto & homeowners insurance, wireless service and more…

To learn more, visit us at www.computershare.com/mycareer.

Your career is waiting.

Computershare is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.