Conduent | Business Operations Analyst (with EDI; remote) | Remote | United States | BigDataKB.com | 22 Oct 2022

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Job Location: Remote

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


Do you enjoy collaborating to solve technical problems and increase business efficiency?


Do you have experience with EDI?


About the Role

The Business Operations Analyst will ensure the successful completion of requirement gathering and analysis for EDI initiatives. They will also provide documentation and user acceptance testing.


Responsibilities

  • Being the primary liaison and leading work sessions between internal and/or external customers and Information Technology Teams.
  • Gathering and defining business requirements for systems fixes and enhancements of lower to mid-tier complexity.
  • Evaluating information gathered, reconciling conflicts, decomposing high-level information and distinguishing user requests from the underlying true needs.
  • Writing the business/functional requirements documents for the operational and/or system changes, ensuring proposed solutions meet business/customer needs. This includes delivering: Interface Specifications, Software Change Requests (SCR), Functional Requirements Documents (FSD) and Use Cases.
  • Performing User Acceptance Testing.
  • Communicating key insights and findings to Product team.
  • Running SQL queries to get data for analysis on project related initiatives.
  • Engaging in and managing multiple initiatives.
  • Recognizing opportunities to improve our EDI products, discovering issues, and delivering better value to our customers.


Requirements

  • Have excellent experience in Business /Systems Analysis including working with Data Interfaces. (ANSI X12, 837 EDI standard, XML, flat (text) files)
  • Be knowledgeable with domains like: Medical Bill Review, Healthcare, Insurance, Claims, EDI interfaces, or Web Service (API).
  • Have experience gathering requirements using interviews, document analysis, requirements workshops, surveys, site visits and business process descriptions. Have experience with use cases, business analysis and workflow analysis.
  • Have experience in writing SQL queries.
  • Have experience in data analysis to draw business relevant conclusions.
  • Be able to recognize hidden requirements and clarify unclear requirements.
  • Have ability to quickly understand business issues and data challenges related to specific projects,
  • Have excellent verbal/written communication skills including facilitating meetings, in person conversations, meeting notes, and presentation skills.
  • Able to interact professionally with a diverse group, including clients, vendors, executives, managers, and subject matter experts
  • Have knowledge and experience with SDLC and understanding of technical domain


Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:
  • Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.


Working For You

Perks and rewards designed for you:
  • Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family’s needs and start on the first day of employment.
  • Retirement Savings: We will support you as you save for your future.
  • Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
  • Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
  • Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
  • Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
  • Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.


Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

Bring your authentic self to work

Grow and thrive, both personally and professionally

Make a difference with our clients, in our communities, and with the millions of people we support

When you join Conduent, you are engaged in creating the future – both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!


***Please also fill-out the Job Questionnaire on Conduent’s Career website.***
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the Submit button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.
The Colorado Equal Pay for Equal Work Act requires employers to disclose the following information. If the successful applicant will be required to perform work from a physical site outside Colorado, the following information may not apply. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. For Colorado considerations only the estimated salary range is $57,750- $75,000.
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.




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