Job Location: Bengaluru, Karnataka, India
About us:
Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps your remote sales team to sell more by understanding what’s working on calls and replicating best-performing sales reps. We bring up all the customer-facing conversations at one place, transcribe and analyse them & then surface actionable insights to help teams drive performance. Our mission is to empower one million salespeople with the power of AI to learn from their own conversations and close bigger, better, and more sales.
Learn more about us: at www.convin.ai
Roles and Responsibilities
- Data Analyst will build recommendations by synthesizing multiple types of data, developing assumptions in lieu of data and using external sources to help drive business learnings and strategy development
- Serve as a thought partner with our client’s product strategists providing recommendations on hypothesis formulation, experimentation plans, and impact estimates
- Define, implement, and standardize metrics, reports and dashboards leveraging Tableau/Amplitude
- Answer ad-hoc analytic questions, contribute to decision-making through opportunity sizing, and train users to self-serve standard reports
- Collaborate both internally and externally to ensure reporting solutions are scalable, repeatable, effective, and meet the expectations of internal customers
- Pursue data quality, troubleshoot data validation, and see issues through to resolution
- As a Business Data Analyst, you will ensure data collection and data processing is optimized to provide crystal-clear visibility into the impact and value of new initiatives and product releases
- Partner directly with teams to effectively communicate requirements, prioritization, and commitment to a co-owned and evolving product strategy
- Champion data-driven decision-making in your team and throughout the company
Requirements
- 2+ years of experience working with web analytics, or other customer experience analytics
- Highly proficient with SQL and data visualization tools (Tableau)
- Experience working with granular Clickstream data or other behaviour tracking tools
- Ability to tell stories with data, educate effectively, and in still confidence, motivating stakeholders to act on recommendations
- Excellent problem-solving skills and end-to-end quantitative thinking
- Ability to manage multiple projects simultaneously to meet objectives and key deadlines
- Outstanding communications skills with both technical and non-technical colleagues
- Proactive and inquisitive learner: seeks out and capitalizes on opportunities for change that enhance the business, rather than reacting to circumstances
- Strong organization, time management and task prioritization skills
Behavioural /Leadership
- Excellent communication (written and verbal skills), able to take complex technical ideas and translate them to non-technical stakeholders to achieve the desired outcome.
- Problem solving, teamwork and collaboration, Communication.
What happens after you apply?
1. Within 4 days of your application – our hr team will reach out to you to schedule a quick chat with one of our founders.
2. If there’s a fit, the 2nd & 3rd rounds will be scheduled within a week.
3. The whole hiring process will be completed within 15 days of your application.
What makes this role a perfect opportunity?
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your personal boundaries, then this is the right place for you.
- Great Salary & Equity: As Convin continues to grow, you’ll have a real opportunity to create wealth for yourself and your family. We’ll ensure you are financially well-off in the end.
- Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worthwhile when personal goals are nurtured with equal importance. We will support you on that journey of yours.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with Convin gives you that opportunity to experience it all first-hand.
Perks and Benefits:
● Expand your knowledge: You get to buy a course or book worth Rs. 1000 every month (we reimburse it). And, the best part? It doesn’t have to be related to your job! It can a novel, a gratitude journal, or anything that helps you learn something new.
● Holiday Allowance: INR 24000 allowance every year for you to travel anywhere.
● Wi-fi Allowance: INR 6K wi-fi allowance
● Learn Fast: Amazing amount of learning that will help you shape your career and pave the path for entry into one of the most lucrative industries in India right now.
● The fast-growing start-up has no limits on what you can learn and gain in terms of experience.
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