Job Location: Woonsocket, RI
This is a new position, reporting to the VP of Retail Commerce & Store XP.
This position will be responsible for tracking, measuring and improving technology experience across the retail chain. Enhancing SRE practice to build and execute a roadmap for AI-Ops for pro-active resilience will be a key deliverable. This role will be responsible to layout a multi-year instore technology investment plan aligning to store technology roadmaps for life cycle management. This role requires close partnering with application and business teams, as well as internal and external service providers.
Pay Range
The typical pay range for this role is:
Minimum: 157,800
Maximum: 347,200
Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.
Required Qualifications
Required Qualifications:
- 15+ years of experience in at least two IT disciplines, including technical/infrastructure architecture, network management, application development, database management or operations in a multi-tier environment.
- 8+ years of Manager of Manager experience.
- 5+ years of experience in application performance and/ or infrastructure monitoring technology management.
- Experience in managing support for enterprise level applications and directing / managing large teams (50+ resources) is required.
- Experience in managing geographically disbursed teams (onshore and offshore).
- Operational Planning & Project Management: Show structured thinking, planning, and the ability to execute by working through others, influencing without authority, and dealing with ambiguity.
- Ability to collaborate and influence without direct authority across multiple levels of an organization, work through ambiguity, successfully manage complexity and multiple priorities, self-motivated and thrives on minimal supervision, and work under continual deadline pressure in an extremely changeable and fast-paced environment.
- Exceptional written and Interpersonal skills: Communicate effectively and concisely with stakeholders, senior managers, and leaders about our programs and objectives.
- Customer/Stakeholder Focus: Gather stakeholder impressions of services and programs, integrating this feedback into decision making. Allocate and align resources to optimize the stakeholder and partner experience.
- Performance Goal and Standards Setting: Develop and communicate to realistic timelines via plans that consider potential obstacles and immediate + long-term consequences.
- Flexibility and Adaptability: Regularly scan the environment to help anticipate changes that could affect key programs and projects. Effectively changes plans, goals, actions, or priorities to respond to changing situations.
- Ability to synthesize information, business requirements, and stakeholder needs to make informed decisions and provide recommendations.
COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
Preferred Qualifications
The candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment. This position offers broad exposure to all aspects of the company’s business, as well as significant interaction with all the business leaders. The candidate will be expected to have the following key attributes:
Education
Bachelor’s Degree, master’s in business administration is a nice to have.
Business Overview
Bring your heart to CVS Health
Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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