Job Location: Saint Louis, MO
The Opportunity
Delaware North Sportservice is hiring a Senior Business Intelligence Analyst to join our team at Busch Stadium in St.Louis, MO and support other assigned units. As a Senior Business Intelligence Analyst, you will use data and analysis to drive informed decision making and operational excellence. You will execute revenue-generating projects and new ways of analyzing the business to support long-term strategic planning efforts at each of our client locations. As the Senior Business Intelligence Analyst, you will be the point person for all things data and analytics for your assigned units.
We are open to considering remote candidates with some travel required.
At Delaware North, we care about our associates. We are committed to invest in our people’s personal and professional journeys, without you, there is no us. These are just some of the benefits we offer: health, dental, and vision insurance, 401(k) with company match, performance bonuses, paid vacation days and holidays, and generous friends-and-family discounts at many of our hotels and resorts. Click here to learn more.
Responsibilities
- Conduct consistent and robust analysis to identify key insights from transnational level sales data sourced from point of sale systems and other sources
- Create data visualizations, dashboards and reports using Tableau to communicate key performance indicators for internal and external reporting purposes
- Seek out and understand the core client and customer needs and assist in creating action plans to respond strategically to these opportunities in the markets we serve.
- Work with the corporate analytics department to execute analytics projects that support all revenue-generating efforts including pricing and price optimization processes and strategies.
- Provide support in the use of business intelligence, research, and industry trends to drive the brand and increase opportunities in the marketplace.
- Prepare reports, presentations, and dashboards that reflect fact-based findings and recommendations regarding the next steps resulting from analytics projects.
- Ideate on implications from research results that will drive business results.
- Assist with execution of data architecture and warehousing and gather feedback from site staff and clients resulting in best use for data with internal and external clients.
- Assist in the creation and rollout of value-added programs, platforms, initiatives, and processes to enhance and build client relationships.
- Work collaboratively with other sales and marketing leaders in sharing and utilizing best practices, systems, and processes leveraging resources where appropriate.
- Collaborate with data and analytics team to identify and execute projects that drive operational efficiency and excellence
- Assist the Director, Business Insights and Analytics in performing various ad-hoc projects leveraging data and analytics skills
Qualifications
- Bachelor’s degree in business, mathematics, engineering or other discipline; Master’s degree preferred
- 3 or more years of experience in business analytics, business intelligence or similar function, working in a high volume, fast-paced environment; preferably in hospitality or sports industries
- Proficiency in analytics and predictive tools such Advanced Excel, R, or similar
- Proficiency in data warehousing tool such as SQL
- Proficiency in data visualization tools; Tableau preferred
- Comfortable in building and presenting PowerPoint decks to stakeholders to communicate the story behind the numbers
- Proven broad business experience in the industry with broad experience in domestic and, business intelligence and marketing technology, revenue.
- Experience in setting sales strategic direction and annual and long-term planning to achieve business results.
- Ability to travel up to 10% of the time.
#LI-REMOTE
Who We Are
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen – share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
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