Job Location: Baton Rouge, LA
Supplemental Information
The Division of Administration/Office of Technology Services has a vacancy. This job title has an assigned pay grade of TS-315 . This position is located in the Applications and Data Management Section. Req. 164489
This vacancy will be filled by promotion of a current permanent classified status Division of Administration employee. A permanent status employee may be required to serve a new probationary period in lieu of promotion.
Louisiana is a State as a Model Employer for People with Disabilities.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government’s E-verify system.
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.
Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application or faxed to (225) 219-1041. The selected candidate will be required to submit original documentation upon hire.
- *For further information about this posting, please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
email: Erica.Gay@la.gov
Qualifications
MINIMUM QUALIFICATIONS:
A baccalaureate degree plus four years of experience in information technology, project management, business analysis or professional administrative services.
SUBSTITUTIONS:
1. An associate’s degree in information technology will substitute for the baccalaureate degree.
2. Two years of experience or training in information technology will substitute for the baccalaureate degree.
Candidates without a baccalaureate degree may combine experience or training in information technology and college credit to substitute for the required baccalaureate degree as follows:
30 to 59 semester hours credit will substitute for six months of experience or training in information technology towards the baccalaureate degree.
60 to 89 semester hours credit will substitute for one year of experience or training in information technology towards the baccalaureate degree.
90 or more semester hours credit will substitute for one year and six months of experience or training in information technology towards the baccalaureate degree.
A maximum of 90 semester hours may be combined with experience or training in information technology to substitute for the baccalaureate degree.
3. Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.
Candidates without a baccalaureate degree may combine work experience in any field and college credit to substitute for the baccalaureate degree as follows:
30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.
60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.
90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.
120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.
A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.
4. A baccalaureate degree with twenty-four semester hours in computer science, management information systems (MIS), quantitative business analysis-computer science, electrical engineering, information systems and decision sciences, computer engineering, mathematics, telecommunications, or computer information systems will substitute for up to one year of required experience.
5. A master’s degree will substitute for up to one year of required experience.
NOTE:
Multiple specialized degrees and/or master’s degrees will substitute for a maximum of one year of required experience.
NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.
NOTE:
Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Commission of Higher Education; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.
Job Concepts
FUNCTION OF WORK:
To perform analyses of information technology initiatives, business processes, and/or systems.
LEVEL OF WORK:
Advanced.
SUPERVISION RECEIVED:
Direct from a higher-level IT Statewide professional with assigned supervisory responsibilities. May also receive supervision on a project basis from other IT Statewide professionals. Other reporting relationships may be approved by SCS.
SUPERVISION EXERCISED:
May provide direct or functional supervision over lower-level IT Statewide personnel. Other reporting relationships may be approved by SCS.
LOCATION OF WORK:
Division of Administration, Office of Technology Services.
JOB DISTINCTIONS:
Differs from IT Statewide Analyst 1 by the presence of analyses for complex information technology initiatives, business processes, and/or systems.
Differs from IT Statewide Analyst 3 by the absence of analyses for highly complex information technology initiatives, business processes, and/or systems.
Examples of Work
The Office of Technology Services (OTS) aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State’s investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff. The incumbent is responsible for managing Logistics modules of the State’s ERP system (LaGov) providing business support, technical support, adoption and enhancement of the State’s Logistics module which is in the Application and Data Management Section of OTS. This is an advanced professional level supervisor position on the Logistics team and must possess knowledge of the capabilities of the multiple components of the ERP system which are Financial, Logistics, Human Capital Management and Enterprise Solutions. This position is responsible for the management of the MM module (Materials Management) IM/WM modules (Inventory Management / Warehouse Management), PM module (Plant Maintenance including Fleet), and Agile Assets, DOTD Road/Bridge Maintenance system. The position serves as the Liaison between the state agencies and must possess advanced detailed knowledge of Inventory/Warehouse Management practices, Plant Maintenance and Property practices, Fleet Maintenance and Fleet statewide reporting, and DOTD Road/Bridge Maintenance. Additionally, the incumbent must have comprehensive knowledge of all other Logistics modules and must have the
ability to relate this knowledge across the multiple components of the ERP system. Supervision is received by a general review from an IT Statewide Manager 3 or higher level authority.
Performs management and administrative functions for the Logistics Team. Primary functions include serving as a supervisor for the lead ERP business consultants to state agencies. The incumbent supervises and serves as the primary point of contact and provides assistance in resolving highly complex issues and problems related to ERP. This includes such activities as: translating business requirements into detailed functional specifications, providing assistance, and making recommendations to solve highly complex system related issues and problems; developing cross module designs and determining the impact to other components; directing system assurance tasks; referring users to other groups as needed for training, system security issues, database assistance, communications problems, etc.; and reviewing the agencies’ utilization of the ERP system to ensure the maximum benefit to the agencies. Manages staff to construct resolutions for highly complex help desk issues that incorporate submodules for which expertise has been developed. Monitors and directs the activities of an IT Statewide Associate Analyst and/or IT Statewide Analyst in these duties.
Serves as an advanced professional level supervisor which includes such activities as: answering highly complex questions pertaining to its operations, serving as a liaison to Control Agencies, Division of Administration (DOA) Management, and ERP vendor staff concerning application problems and issues and overseeing the development of training programs and materials. This includes coordination with Control Agencies for planning and executing special processes; for example year-end close events required in the Logistics modules.
Manages requests for changes to Logistics modules to ensure compliance with state policies and practices. Serves as a multi-component integration professional level supervisor assessing impact of proposed system changes/enhancements to ERP applications and users. Initiates change requests based on results of the evaluations or input from users of ERP or other entities, such as control agencies, and assists in the setting of priorities for the changes. Acts as liaison to IT Statewide Applications Developer and vendor consultants regarding user requirements and analysis of requests for changes.
Provides management and supervision support to the Logistics team and for cross module changes and solutions which may or may not affect multiple components. This includes such tasks as developing individual goals and objectives; documents performance; and performs periodic performance appraisals; assesses staff training requirements, identifies appropriate training course(s) and coordinates the scheduling of training; resolves complaints from subordinates and conducts interviews for vacant positions and recommends choice to IT Statewide Manager 3. Monitor progress, conduct risk analysis, conducts quality assurance reviews. This includes providing specialized training or assistance with problem analysis and design solutions and implementations, and ensuring team procedures and application development standards are followed. Collaborates as necessary with higher staff to validate that the recommended solution will not result in unexpected implications. Responsible for cross training/knowledge transfer in areas of expertise.
Provides management for analysis of projects and major enhancement, provides or oversees development of documentation, makes recommendations to solve highly complex problems, provides analysis and training pertaining to design, operational requirements and application integrity; conducts applications testing (unit, UAT), interface support (design and testing) to multiple 3rd party systems, develops and documents user online help and training guides and subsequent implementation support. Additionally, preparing work plans and schedules, assigns work to appropriate personnel, assuring timely and successful completion of assignments.
Provides supervision in analyzing and testing new releases (which includes the primary application and complementary software, applications, tools and utilities) and upgrades. This includes such things as: developing test plans, assigns work to appropriate personnel, assuring timely and successful completion of assignments, and evaluating and recording the results. Responsible for ensuring all appropriate information is provided to prepare for implementation of new releases.
Plans, coordinates, and conducts group meetings and cross agency user influence/steering groups. This involves discussions concerning new releases, resolution of highly complex problems, potential change requests, and establishing priorities for system changes. Prepares and gives presentations on ERP applications. This includes agency seminars, workshops and application demonstrations to staff with various levels of expertise.
Performs all other tasks, special projects, analysis, studies, and plans as directed. This includes such tasks as: directing or assisting in the preparation of highly complex specialized reports; participating in selection of software tools; assisting in the evaluation of the impact of legislation and/or changes in rules, regulations, policies and changes to other systems, serving on design review committees and Quality Assurance teams for projects within OTS and/or DOA.
Job Type: Full-time
Pay: $4,898.00 – $8,584.00 per month
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