Job Location: Bangalore
Position Summary
Are you looking for an exciting opportunity in the world of Analytics? Do you thrive on working with large sets of data, develop dashboards and infer insights using various Analytical tools and concepts? If yes, then Reporting & Analytics is the team for you. Our team provides accurate, timely and consistent reporting and insights to the Firm’s leaders which is an essential element of executing the Firm’s strategy.
Work you’ll do
The Senior Analyst, Adobe Analytics, is responsible for delivering analytics for multiple web applications and support strategic initiatives of CoRe Knowledge Services. Also, responsible for executing, analysing, and delivering comprehensive reporting for internal promotional campaigns and programs designed to increase engagement with Deloitte’s global knowledge offerings.
Key Responsibilities
- Manage the processes for usage and tracking of online activity from multiple web applications
- Full responsibility for analytics needs across customer analytics platforms
- Work with Product, development and Analytics implementation teams to support with analytics tracking as per business needs
- Troubleshoot and debug analytics implementation during product releases
- Develop Test scripts, identify test unique scenarios, run test cycle and escalate issues to respective teams
- Engage with projects to ensure the analytics solutions meet business requirements
- Deliver clear and actionable recommendations to improve and optimize the customer experience
- Generate reports and providing insights and recommendations based on data
- Proactively identify issues and recommend resolutions, working closely with key business leaders to offer alternatives and enhancements
- Drive the deployment and analysis for the full life cycle of internal promotional campaigns and programs
- Partner with Engagement & Insights and Technology teams to develop criteria-based distribution lists for targeted campaigns
- Manage campaign preparations and testing activities; ensures quality and integrity of lists
- Distribute communications via Outlook, custom macros, Polite Mail, and other marketing tools
- Analyse promotional campaign and program results
- Use Adobe Analytics and Tableau to develop and deliver metrics dashboards as well as standardized, custom, and ad hoc reporting for key stakeholders
- Coordinate delivery and consistent application of campaign tracking mechanisms
Location: Hyderabad / Bangalore
Work timing: 11 AM to 8 PM or 2 PM to 11 PM as per business requirements
Capabilities
- Exhibit expertise on data visualization and dashboard best practices
- Adept at converting stakeholder necessities into statistics and insights
- Able to develop reports with accurate, easy-to-read, useful information
- Able to maintain complex statistical procedures, including macros etc.
- Validate and maintain data integrity
- Support stakeholders to implement processes, standards, and guidelines
- Strong ability to apply analytic and critical thinking skills
- Strong time management skills; ability to work independently on multiple, concurrent assignments while ensuring both high quality and on-time delivery
- Able to identify, research and gather relevant information from a variety of sources
- Able to synthesize large amounts of quantitative and qualitative data and integrate into meaningful reports and recommendations
- Able to build productive working relationships with internal stakeholders across business areas and geographies
- Able to navigate a global, matrixed, and often virtual environment for effective outcomes
- Able to support leads in successfully driving projects toward objectives, at times with limited information
Qualifications
- Education:
- Bachelor’s degree in a related field required, e.g., Data Analytics, Computer Science, IT, Information Systems Bachelor’s Degree
- MA, MS, or MBA required
- Years of Experience:
- 3.5-6 years of experience in marketing communications analytics, digital marketing analytics, online marketing channels analytics, webinar analytics and data analytics
- Subject matter expert with minimum 2-4 years’ experience using Adobe Analytics Suite
- Technical Skills:
- Strong Adobe Analytics skills required
- Tableau, Tableau Prep (or any ETL technology) – preferred
- Mastery of Microsoft Office (Word, PowerPoint, and Excel)
- Experience working with tagging technologies (Like GTM, Adobe DTM, Tealium, or Ensighten) is preferred
- Other Qualifications:
- Executive presence, poise, and professionalism
- Strong verbal and written communication skills are essential for interfacing with leadership and key stakeholders
- Responsible and flexible; willingness to iterate and adapt as needed
How you’ll grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
Recruiting tips
Finding the right job and preparing for the recruitment process can be tricky. Check out tips from our Deloitte recruiting professionals to set yourself up for success. Check out recruiting tips from Deloitte recruiters.
Benefits
We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our people and our culture make Deloitte a place where leaders thrive. Get an inside look at the rich diversity of background, education, and experiences of our people. What impact will you make? Be inspired by the stories of our people.
Professional development
You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people.
Requisition code: 116600
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