Job Location: United States
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Title : Business Support Analyst
Location : Columbia, SC (Remote)
Duration : 11 Months with Possible Extension
Contract Type : W2
Skills:
Job Responsibilities Continued:
- 15% Product Improvement: Researches/discovers opportunities to employ proper subsets of I/S and its products/services.
- Identifies customer’s strategic business strategies, finds the right products/services to fill customer’s need and uses internal Marketing to sell solution.
- Researches/tracks industry trends and maintains knowledge of new technologies in area of expertise to better evaluate business unit service requests, requirements and proposals.
- Summarizes customer’s business strategies and communicates customer’s needs to I/S organization.
Required Skills and Abilities:
- Exceptional communications (verbal and written) skills with assertive yet customer-focused style.
- Strong leadership, teamwork skills and the ability to communicate with all management levels.
- Strong technical knowledge along with strong analytical and conceptual skills.
- Understanding of information systems, business processes, and the key drivers and measures of success for the business unit and the organization.
- Knowledge of the company’s business practices and direction along with the assigned business area’s products and processes.
- Understanding/knowledge of technological trends used to bring solutions to business units.
- Strong business analysis experience across multiple lines of business.
- Strong LOB experience to include working closely with I/T in the development/implementation of systems.
- Demonstrated competency in strategic thinking with strong abilities in client management and relationship building/management along with a service attitude.
- Demonstrated competency in management of resources to meet goals and multiple projects.
- Participation on multidiscipline, high-performance work teams.
- Ability to negotiate terms and scope of work documents.
- Ability to prepare and present formal presentations.
- Effective problem solving and conflict resolution skills.
Required Software and Tools:
- Microsoft Office.
Education:
Required Education:
- Bachelor’s Degree or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in any major.
Required Work Experience:
- 7 years I/T related experience to include experience in client relationship management, I/S marketing, and process/product improvement.
Languages:
- English( Speak, Read, Write )
Skills:
Required:
- CLIENT RELATIONS
– provided by Dice
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